Analytic hierarchy process: it can work for group decision support systems
ICC&IE-94 Selected papers from the 16th annual conference on Computers and industrial engineering
Knowledge Management Metrics via a Balanced Scorecard Methodology
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 8 - Volume 8
Assessing Knowledge Management Success/Effectiveness Models
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Communities of practice and organizational performance
IBM Systems Journal
Evolving communities of practice: IBM global services experience
IBM Systems Journal
KMPI: measuring knowledge management performance
Information and Management
Human Factors in Ergonomics & Manufacturing
Selecting knowledge management strategies by using the analytic network process
Expert Systems with Applications: An International Journal
Comparison among three analytical methods for knowledge communities group-decision analysis
Expert Systems with Applications: An International Journal
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Journal of Management Information Systems
Choosing knowledge management strategies by using a combined ANP and DEMATEL approach
Expert Systems with Applications: An International Journal
Evaluating knowledge management capability of organizations: a fuzzy linguistic method
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Index evaluations and business strategies on communities of practice
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Evaluation of knowledge management tools using AHP
Expert Systems with Applications: An International Journal
Establishing a knowledge management programme for competitive advantage in an enterprise
International Journal of Information Management: The Journal for Information Professionals
Exploring barriers to knowledge flow at different knowledge management maturity stages
Information and Management
Expert Systems with Applications: An International Journal
The development and application of a community maturity model
International Journal of Information Technology and Management
Hi-index | 12.05 |
Knowledge management is becoming increasingly important as organizations realize that continuous competitive advantage depends on effective management of their vast and various knowledge assets. In order to improve knowledge management, CoPs (Communities of Practice) are used as powerful tools. By operating CoPs internally and externally, they have made improvements like increased core competency, induced innovation learning, enhanced working efficiency and promoted responsiveness. In order to run CoPs successfully, the evaluation of CoP is also crucial. CoP operators need to understand the current position systemically and determine the currently practiced activities. In order to do this, they need visible and quantifiable metrics for measurement. After deciding the current status of CoP, new objectives and strategies for their improvement are provided. In this paper, we intend to assess the condition of CoPs indirectly, not to measure the efficiency of CoP directly. This research provides a holistic, systematic, and comprehensive framework with maturity stages for navigating CoPs, and provides a road map for moving from immature, inconsistent activities to mature, disciplined approaches aligned to strategic business imperatives.