Assessing Knowledge Management Success/Effectiveness Models

Authors:
Murray E. Jennex;Lorne Olfman
Affiliations:
-;-
Venue:
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
Year:
2004

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Abstract

This paper proposes a framework for assessing knowledge management system, KMS, Success Models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for two types of approaches to building a KMS. The framework is then applied tofour KMS success models found in the literature and is determined to be a useful framework for assessing KMS success models.