Steps Across the Border –Cooperation, Knowledge Production and SystemsDesign
Computer Supported Cooperative Work
An Activity Theory Approach for Studying the Dynamics of Knowledge Sharing
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 3 - Volume 3
The growth of information workers in the U.S. economy
Communications of the ACM - The digital society
Enterprise SOA: Service-Oriented Architecture Best Practices (The Coad Series)
Enterprise SOA: Service-Oriented Architecture Best Practices (The Coad Series)
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Effects of interventions into improving knowledge maturing
i-KNOW '11 Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies
Journal of Computer Assisted Learning
EC-TEL'12 Proceedings of the 7th European conference on Technology Enhanced Learning
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Knowledge work is performed in all occupations and across all industries. The level of similarity of knowledge work allows for designing supporting tools that can be widely used. In this paper an activity-based perspective towards knowledge work is taken. Based on findings from a previous ethnographically-informed study, we identified valuable activities to be supported in order to increase knowledge maturing inside companies. The goal of this paper is to contribute to which knowledge maturing activities are deemed important, so that they can be supported by IT services. Quantitative and qualitative data have been collected in 126 organisations of different size, sector and knowledge intensity. Important feedback and issues emerged and need to be managed in order to support success in the knowledge maturing activities that allow improvement of organisational learning through the dissemination and application of the most appropriate knowledge.