Examining the dimensionality and measurement of user-perceived knowledge and information quality in the KMS context

Authors:
Yu-Min Wang;Yi-Shun Wang
Affiliations:
Department of Information Management, National Chi-NanUniversity, Taiwan, R.O.C.;Department of Information Management, National ChunghuaUniversity of Education, Taiwan, R.O.C.
Venue:
Journal of Information Science
Year:
2009

Citing 16
Cited 1

Management information systems: conceptual foundations, structure, and development (2nd ed.)

Management information systems: conceptual foundations, structure, and development (2nd ed.)
The measurement of end-user computing satisfaction

MIS Quarterly
A comprehensive model for assessing the quality and productivity of the information systems function: toward a theory for information systems assessment

Information Resources Management Journal
Knowledge management systems: issues, challenges, and benefits

Communications of the AIS
Knowledge management: a new idea or a recycled concept?

Communications of the AIS
Measuring and Managing Knowledge

Measuring and Managing Knowledge
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis

Information Systems Research
Assessment of learner satisfaction with asynchronous electronic learning systems

Information and Management
Factors Affecting the Loyal Use of Knowledge Management Systems

HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
Knowledge management performance evaluation: a decade review from 1995 to 2004

Journal of Information Science
Measuring user satisfaction with knowledge management systems: scale development, purification, and initial test

Computers in Human Behavior
A Knowledge Management Success Model: Theoretical Development and Empirical Validation

Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update

Journal of Management Information Systems
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

MIS Quarterly
Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological factors, and organizational climate

MIS Quarterly
User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model

Information Resources Management Journal

Assessing data currency - a probabilistic approach

Journal of Information Science

Quantified Score

Hi-index	0.00

Visualization

Abstract

While several knowledge management systems' (KMS) success measures have been developed in previous studies, most of them focus on the measurement of knowledge use and performance of KMS. Little research has been conducted to develop specific instruments for measuring KMS success from the perspective of KMS knowledge production. Thus, the objective of this study was to develop an instrument for measuring user-perceived knowledge and information quality (KIQ) of KMS from the side of knowledge production. In this study, the characteristics of KMS were firstly analysed, and previous instruments for measuring information quality and KMS success then reviewed. Finally, an instrument for measuring the construct of KIQ in the KMS context was developed and validated in terms of its psychometric properties. The proposed instrument will be of value to researchers and practitioners interested in designing, implementing, researching, and managing KMS.