Interactive human communication
Computer-supported cooperative work
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Computational & Mathematical Organization Theory
Growing artificial societies: social science from the bottom up
Growing artificial societies: social science from the bottom up
Virtual Teams: What are their Characteristics, and Impact on Team Performance?
Computational & Mathematical Organization Theory
Testing Media Richness Theory in the New Media: the Effects of Cues, Feedback, and Task Equivocality
Information Systems Research
Network Structure in Virtual Organizations
Organization Science
Optimal Investment in Knowledge Within a Firm Using a Market Mechanism
Management Science
Computational Laboratories for Organization Science: Questions, Validity and Docking
Computational & Mathematical Organization Theory
Computational & Mathematical Organization Theory
Mixed Models: Theory and Applications (Wiley Series in Probability and Statistics)
Mixed Models: Theory and Applications (Wiley Series in Probability and Statistics)
In-group/out-group effects in distributed teams: an experimental simulation
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
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In studies about office arrangements that have individuals working from remote locations, researchers usually hypothesize advantages for collocators and disadvantages for remote workers. However, empirical findings have not shown consistent support for the hypothesis. We suspect that there are unintended consequences of collocation, which can offset well-recognized advantages of being collocated. To explain these unintended consequences, we developed a multi-agent model to complement our laboratory-based experiment. In the lab, collocated subjects did not perform better than the remote even though collocators had faster communication channels and in-group favor towards each other. Results from the multi-agent simulation suggested that in-group favoritism among collocators caused them to ignore some important resource exchange opportunities with remote individuals. Meanwhile, communication delay of remote subjects protected them from some falsely biased perception of resource availability. The two unintended consequences could offset the advantage of being collocated and diminish performance differences between collocators and remote workers. Results of this study help researchers and practitioners recognize the hidden costs of being collocated. They also demonstrate the value of coupling lab experiments with multi-agent simulation.