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CAiSE'05 Proceedings of the 17th international conference on Advanced Information Systems Engineering
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The knowledge-based economy is approaching rapidly, and knowledge management (KM) has disseminated in leaps and bounds in academic circles as well as in the business world. This paper develops a unifying framework to evaluate KM activities for supporting intelligent knowledge-based system (KBS) using web interface, and expert system technology to help inexperienced administrators in insuring the smooth operation of KM performance. This paper makes three important contributions: (1) it proposes an efficient KM Ontology Construction Algorithm to fast conceptualize KM domain concept; (2) it provides a hybrid model used for knowledge acquisition through skeletal concept model and IDEF (Integrated DEFinition function modeling) analysis; and (3) it presents a methodology for using KM ontology in building a unifying framework and evaluation guideline for KM that works well and effective.