Knowledge Management Handbook
Data Envelopment Analysis: A Comprehensive Text with Models, Applications References, and DEA-Solver Software with Cdrom
Establishing a knowledge management programme for competitive advantage in an enterprise
International Journal of Information Management: The Journal for Information Professionals
Integrating option model and knowledge management performance measures: an empirical study
Journal of Information Science
Knowledge management performance evaluation: a decade review from 1995 to 2004
Journal of Information Science
Towards defining dimensions of knowledge systems quality
Expert Systems with Applications: An International Journal
Journal of Information Science
Measuring knowledge management performance using a competitive perspective: An empirical study
Expert Systems with Applications: An International Journal
Emerging organizational structure for knowledge-oriented teamwork using genetic algorithm
Expert Systems with Applications: An International Journal
Efficiency measurement for network systems: IT impact on firm performance
Decision Support Systems
Expert Systems with Applications: An International Journal
An employee performance estimation model for the logistics industry
Decision Support Systems
An elusive antecedent of superior firm performance: The knowledge management factor
Decision Support Systems
Measurement practices for knowledge management: an option perspective
CAiSE'05 Proceedings of the 17th international conference on Advanced Information Systems Engineering
A unifying ontology modeling for knowledge management
KES'05 Proceedings of the 9th international conference on Knowledge-Based Intelligent Information and Engineering Systems - Volume Part I
Expert Systems with Applications: An International Journal
A novel hybrid evaluation approach of knowledge management performance for R&D division
International Journal of Information Technology and Management
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Knowledge is inherently difficult to measure. However, without valid and reliable measurement, it is very difficult to develop a comprehensive theory of knowledge and provide a practical guide for knowledge management. In this paper, we do not measure knowledge directly, but assess how much knowledge contributes to business performance. The KP3 methodology developed in this paper assesses the contribution of knowledge to business performance by employing product and process as intermediaries between the two. The understanding of the contribution is essential because it makes it possible to assess the productivities of knowledge entities, evaluate and compensate knowledge workers, and to allocate and develop human capital.