Asset stock accumulation and sustainability of competitive advantage
Management Science
Knowledge driven quality improvement
Management Science
Information Technology Effects on Firm Performance As Measured by Tobin's Q
Management Science
Organizational knowledge resources
Decision Support Systems - Knowledge management support of decision making
Post-Capitalist Society
Measuring and Managing Knowledge
Measuring and Managing Knowledge
Assessing the contribution of knowledge to business performance: the KP3 methodology
Decision Support Systems - Special issue: Knowledge management technique
Journal of the American Society for Information Science and Technology
KMPI: measuring knowledge management performance
Information and Management
Knowledge Management and Organizational Performance: An Exploratory Survey
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 07
Exploring the Role of Knowledge Management for Enhancing Firm's Innovation and Performance
HICSS '06 Proceedings of the 39th Annual Hawaii International Conference on System Sciences - Volume 07
Knowledge management performance evaluation: a decade review from 1995 to 2004
Journal of Information Science
Analyzing cost-effectiveness of organizations: the impact of information technology spending
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Journal of Management Information Systems
Does Knowledge Management Pay Off?
HICSS '08 Proceedings of the Proceedings of the 41st Annual Hawaii International Conference on System Sciences
A two-stage analysis of the influences of employee alignment on effecting business-IT alignment
Decision Support Systems
Measuring firm performance using financial ratios: A decision tree approach
Expert Systems with Applications: An International Journal
Does Knowledge Management Matter? The Empirical Evidence from Market-Based Valuation
ACM Transactions on Management Information Systems (TMIS)
The impact of multinationality on firm value: A comparative analysis of machine learning techniques
Decision Support Systems
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Knowledge management (KM) concepts, principles, and technologies provide a foundation for understanding and building systems for acquiring, assimilating, selecting, generating, and emitting knowledge-a crucial resource of the firm. In the knowledge management community, it is commonly contended that knowledge, and capabilities for processing it, comprise a major resource that can differentiate one firm from another in the sense of yielding better performance or a competitive edge. However, aside from anecdotes, there has been little to substantiate this contention. Can any empirical link be discovered between a firm's KM success and that firm's financial performance? To develop an answer to this question, we use an independent research company's reports of firms judged to be highly successful in their KM initiatives, plus related data reported by COMPUSTAT. As an initial investigation of the linkage between KM performance and firm performance, as measured by financial ratios, this study uses the Matched Sample Comparison Group methodology to evaluate research hypotheses. The analysis reveals a heretofore elusive antecedent of firm performance-evidence that superior KM performance is indeed a predictor of superior bottom-line performance. This study contributes to the information systems (IS) literature by demonstrating that KM, a basic foundation for IS, is an important factor to consider from the standpoint of achieving strong financial performance. As such, it suggests that KM furnishes an important context for understanding designs, applications, and possibilities for IS with respect to achieving such performance. In the context of devising and executing KM initiatives, both technological and human treatments of knowledge need to be cultivated and integrated in ways that lead to superior KM performance. This study also contributes to the management literature by going beyond anecdotes and case studies in buttressing the proposition that a firm's KM competencies are an important ingredient in that firm's performance. It solidifies the raison d'etre for investigating KM phenomena and methods (computer-based and human), both within and across modern organizations. It gives practicing managers evidence that bottom-line benefits are indeed associated with superior KM strategy and execution.