Electronic mail and weak ties in organizations
Office Technology and People - Computer-Supported Cooperative Work
Natural language understanding and speech recognition
Communications of the ACM
A comparative evaluation of the impact of electronic and voice mail on organizational communication
Information and Management
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
ACM SIGGROUP Bulletin
Knowledge Management and Its Integrative Elements
Knowledge Management and Its Integrative Elements
Using AI in Knowledge Management: Knowledge Bases and Ontologies
IEEE Intelligent Systems
The New Organizational Knowledge and Its Systems Foundations
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Description and Analysis of Existing Knowledge Management Frameworks
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
Using Adaptive Hypermedia to Support Organizational Memory and Learning
HICSS '97 Proceedings of the 30th Hawaii International Conference on System Sciences: Information Systems Track-Collaboration Systems and Technology - Volume 2
CBMS '05 Proceedings of the 18th IEEE Symposium on Computer-Based Medical Systems
Utilizing knowledge context in virtual collaborative work
Decision Support Systems - Special issue: Collaborative work and knowledge management
Meeting the challenges of knowledge management at the housing and development board
Decision Support Systems
Exploring knowledge sharing in ERP implementation: an organizational culture framework
Decision Support Systems
Development scenarios for organizational memory information systems
Journal of Management Information Systems - Special section: Data mining
The global network organization of the future: information management opportunities and challenges
Journal of Management Information Systems - Special issue: Information technology and organization design
Leveraging Tacit Organizational Knowledge
Journal of Management Information Systems
Workflow-Centric Information Distribution Through E-Mail
Journal of Management Information Systems
Organizational Knowledge Management: A Contingency Perspective
Journal of Management Information Systems
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success
Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Analyzing the media usage behavior of telework groups: acontingency approach
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
Expert Systems with Applications: An International Journal
Defining a conceptual framework for telework and an agenda for research in accounting and finance
International Journal of Business Information Systems
International Journal of Information Management: The Journal for Information Professionals
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With increasing popularity of telework arrangements especially among knowledge workers, effective knowledge access in the virtual setup is becoming vital to their performance. Despite the imperative, there has been a lack of theoretical and empirical efforts to investigate knowledge accessibility by distributed workers. Our study examines the gap between telework and central work in accessing knowledge with varying levels of tacitness (or implicitness), and in the use of communication media for knowledge exchange. Media theories offered a conceptual foundation for deriving relevant hypotheses. Necessary data were gathered from teleworkers working at companies with a large telework program in Japan. Both survey questionnaire and interviews were mobilized for balanced information gathering. Data analysis shows that, although information richness perception of a medium is largely rational, it is also partially re-structured by non-rationality factors. It also revealed significant discrepancies between telework and central-work in knowledge accessibility and in the patterns of media usage for knowledge access. Implications of the findings are discussed in terms of telework design and telework productivity.