Data structures and program design (2nd ed.)
Data structures and program design (2nd ed.)
KMS: a distributed hypermedia system for managing knowledge in organizations
Communications of the ACM
Object lens: a “spreadsheet” for cooperative work
ACM Transactions on Information Systems (TOIS)
Modeling users' interests in information filters
Communications of the ACM - Special issue on information filtering
Personalized information delivery: an analysis of information filtering methods
Communications of the ACM - Special issue on information filtering
Using collaborative filtering to weave an information tapestry
Communications of the ACM - Special issue on information filtering
An overview of workflow management: from process modeling to workflow automation infrastructure
Distributed and Parallel Databases - Special issue on software support for work flow management
Supporting unstructured workflow activities in the Bramble ICN system
COCS '95 Proceedings of conference on Organizational computing systems
IEEE Transactions on Pattern Analysis and Machine Intelligence
Communications of the ACM
ACM SIGMOD Record
Managing mailing lists
Dynamic Routing and Operational Controls in Workflow Management Systems
Management Science
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Emerging Groupware Successes in Major Corporations: Studies of Adoption and Adaptation
WWCA '97 Proceedings of the International Conference on Worldwide Computing and Its Applications
Ad-hoc workflow: problems and solutions
DEXA '97 Proceedings of the 8th International Workshop on Database and Expert Systems Applications
The Communicative View on Organizational Memory: Power and Ambiguity in Knowledge Creation Systems
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
The New Organizational Knowledge and Its Systems Foundations
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 3: Collaboration Systems and Technology
Description and Analysis of Existing Knowledge Management Frameworks
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1
An Intelligent Agent for Prioritizing E-Mail Messages
Information Resources Management Journal
Workflow Automation: Overview and Research Issues
Information Systems Frontiers
Interdisciplinary analysis of digital government work
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Telework vs. central work: A comparative view of knowledge accessibility
Decision Support Systems
dg.o '07 Proceedings of the 8th annual international conference on Digital government research: bridging disciplines & domains
Data-centric workflows in government: a new avenue of research?
Proceedings of the 11th Annual International Digital Government Research Conference on Public Administration Online: Challenges and Opportunities
A framework for transformation from conceptual to logical workflow models
Decision Support Systems
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Organizations require ways to efficiently distribute information such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with its distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional "mailing lists" approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of information distribution through e-mail. The proposed approach is relevant to other information distribution approaches beyond e-mail. The main contributions of this study include: (1) offering a workflow perspective on organizational information distribution; (2) analysis of workflows in two new information distribution methods based on dynamic mailing lists and profile matching, respectively; and (3) proposing a new way of matching supply and demand of information that extends existing information filtering algorithms.