Temporal workflow management in a claim handling system
WACC '99 Proceedings of the international joint conference on Work activities coordination and collaboration
Workflow Automation: Overview and Research Issues
Information Systems Frontiers
WW-FLOW: Web-Based Workflow Management with Runtime Encapsulation
IEEE Internet Computing
Workflow support for electronic commerce applications
Decision Support Systems
EROICA: A Rule-Based Approach to Organizational Policy Management in Workflow Systems
WAIM '02 Proceedings of the Third International Conference on Advances in Web-Age Information Management
Design issues and performance improvements in routing strategy on the internet workflow
International Journal of Network Management
Automatic Control of Workflow Processes Using ECA Rules
IEEE Transactions on Knowledge and Data Engineering
Design and Implementation of Electronic Communities
Information Technology and Management
Development of process execution rules for workload balancing on agents
Data & Knowledge Engineering - Special issue: Business process management
Formulating the Data-Flow Perspective for Business Process Management
Information Systems Research
Workflow-Centric Information Distribution Through E-Mail
Journal of Management Information Systems
Workflow management for enterprise transformation
Information-Knowledge-Systems Management - Work, Workflow, Information Systems and Enterprise Transformation
Browsing databases with constraint hierarchies
Electronic Commerce Research
A simplified framework for stochastic workflow networks
Computers & Mathematics with Applications
A more comprehensive approach to enhancing business process efficiency
Proceedings of the 2007 conference on Human interface: Part II
Collaborative workflow management for interagency crime analysis
ISI'03 Proceedings of the 1st NSF/NIJ conference on Intelligence and security informatics
Conceptual model for online auditing
Decision Support Systems
Information Systems Frontiers
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Towards incompletely specified process support in swindew – a peer-to-peer based workflow system
CSCWD'04 Proceedings of the 8th international conference on Computer Supported Cooperative Work in Design I
Decomposition-based verification of cyclic workflows
ATVA'05 Proceedings of the Third international conference on Automated Technology for Verification and Analysis
Ensuring reliability in B2B services: Fault tolerant inter-organizational workflows
Information Systems Frontiers
A framework for transformation from conceptual to logical workflow models
Decision Support Systems
Planning of business process execution in Business Process Management environments
Information Sciences: an International Journal
| Hi-index | 0.01 |
Businesses around the world are paying more attention to process management and process automation to improve organizational efficiency and effectiveness. In this paper, we describe a general framework for implementing dynamic routing and operational control mechanisms in Workflow Management Systems (WMSs). The framework consists of three techniques: workflow control tables, sequence constraints, and event-based workflow management rules. Our approach offers several unique features that are missing in commercial workflow management systems: (1) it provides more flexibility in process modeling and control; (2) it permits rework on an ad hoc basis; (3) it handles exceptions to routing and operational controls; and (4) it exploits parallelism to increase system throughput and response time. Finally, the workflow management techniques are applied to the case of consumer loan management and compared with other approaches based on static routing.