Modern structured analysis
Communications of the ACM - Special issue on analysis and modeling in software development
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
The interdisciplinary study of coordination
ACM Computing Surveys (CSUR)
Applying UML and patterns: an introduction to object-oriented analysis and design
Applying UML and patterns: an introduction to object-oriented analysis and design
The Unified Modeling Language reference manual
The Unified Modeling Language reference manual
Dynamic Routing and Operational Controls in Workflow Management Systems
Management Science
A Formal Approach to Workflow Analysis
Information Systems Research
Research Commentary: Workflow Management Issues in e-Business
Information Systems Research
The Role of Coordination and Architecture in Supporting ASP Business Models
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 3 - Volume 3
Journal of Management Information Systems
Coordination analysis: a method for deriving use cases from process dependencies
Proceedings of the 4th International Conference on Design Science Research in Information Systems and Technology
Design and natural science research on information technology
Decision Support Systems
Design science in information systems research
MIS Quarterly
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Systems analysts and organizational designers are increasingly called upon to rethink business processes both to respond to changing conditions and to realize the potential of new information technologies. Existing process modeling tools typically represent one particular version of a process but do not represent the alternative ways in which that process could be organized. Dependency diagrams offer analysts a way past this difficulty by representing the underlying coordination issues in a process, allowing analysts to consider alternative process designs. Unfortunately, dependency diagrams can be difficult to draw because dependencies can be difficult to discover. This paper describes Resource Flow Graph Analysis (RFGA), a method for developing dependency diagrams which leverages the observability of activities and resource flows to allow analysts to systematically uncover the dependencies which shape a given business process. The potential application of the method to process analysis and system design is illustrated by a "design exercise."