ACM Transactions on Information Systems (TOIS)
Journal of the American Society for Information Science
Information media and source patterns across management levels: a pilot study
Journal of Management Information Systems
Task-technology fit and individual performance
MIS Quarterly
Journal of the American Society for Information Science
Trends in analyzing access to information. Part I: cross-disciplinary conceptualizations of access
Information Processing and Management: an International Journal
Information Processing and Management: an International Journal - Special issue on Information Seeking In Context (ISIC)
The information-seeking practices of engineers: searching for documents as well as for people
Information Processing and Management: an International Journal
Knowledge management systems: issues, challenges, and benefits
Communications of the AIS
Judgement of information quality and cognitive authority in the Web
Journal of the American Society for Information Science and Technology
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Evaluating the Impact of Dss, Cognitive Effort, and Incentives on Strategy Selection
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
The Impact of Experience and Time on the Use of Data Quality Information in Decision Making
Information Systems Research
Commissioned Paper: Telephone Call Centers: Tutorial, Review, and Research Prospects
Manufacturing & Service Operations Management
Knowledge Sourcing Effectiveness
Management Science
Seeking information in order to produce information: an empirical study at Hewlett Packard labs
Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research
A Theoretical Integration of User Satisfaction and Technology Acceptance
Information Systems Research
Structural and Epistemic Parameters in Communities of Practice
Organization Science
A Mathematical Theory of Communication
A Mathematical Theory of Communication
Using searcher simulations to redesign a polyrepresentative implicit feedback interface
Information Processing and Management: an International Journal
Journal of Management Information Systems
Journal of Management Information Systems
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
How Knowledge Validation Processes Affect Knowledge Contribution
Journal of Management Information Systems
Information source and its relationship with the context of information seeking behavior
Proceedings of the 2011 iConference
Task and Social Information Seeking: Whom Do We Prefer and Whom Do We Approach?
Journal of Management Information Systems
TMS and team behavioural integration
Information Systems Journal
The cognitive selection framework for knowledge acquisition strategies in virtual communities
International Journal of Information Management: The Journal for Information Professionals
Factors that affect visually impaired users' acceptance of audio and music websites
International Journal of Human-Computer Studies
Task and Social Information Seeking: Whom Do We Prefer and Whom Do We Approach?
Journal of Management Information Systems
Information Processing and Management: an International Journal
International Journal of Business Information Systems
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Although it has been argued that knowledge is an important organizational resource, little research has investigated where individuals go to search for information or knowledge. Prior work has investigated sources in isolation, but in an organizational setting, sources are encountered as an open portfolio instead of in isolation. It is important to understand how individuals perceive the wide array of sources available to them and how those perceptions affect their use of different types of sources. Building on prior work, this research looks at factors underlying the selection of sources that require direct interpersonal contact (relational sources) and those that do not (nonrelational sources) and explores factors that differentially affect the use of these types of sources. A sample of 204 working professionals recruited from graduate business studies was used to test hypotheses regarding the effects of accessibility and quality, as well as comparisons and trade-offs between relational and nonrelational sources. Consistent with prior work, source accessibility and quality significantly affect usage of a source. This relationship, however, is moderated by the type of source with accessibility having less effect on the use of relational sources. Furthermore, use of each type of source was also affected by the perceived accessibility and quality of alternative types of sources. Together these results highlight the importance of simultaneously considering the relational and nonrelational sources available to individuals. These results also have implications for the design and implementation of systems for managing information and knowledge assets.