Principles of artificial intelligence
Principles of artificial intelligence
Case-based reasoning
The capability maturity model: guidelines for improving the software process
The capability maturity model: guidelines for improving the software process
Improving data warehouse and business information quality: methods for reducing costs and increasing profits
Managing process knowledge for decision support
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
A systems thinking framework for knowledge management
Decision Support Systems - Knowledge management support of decision making
Knowledge Management Handbook
Organizational Learning: Creating, Retaining, and Transferring Knowledge
Organizational Learning: Creating, Retaining, and Transferring Knowledge
An Introduction to Information Systems
An Introduction to Information Systems
Machine Learning
Inside Case-Based Reasoning
Data Mining: Concepts, Models, Methods and Algorithms
Data Mining: Concepts, Models, Methods and Algorithms
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Case-Based Reasoning Technology, From Foundations to Applications
Case-Based Reasoning Technology, From Foundations to Applications
Process Oriented Knowledge Management
Eleventh International Workshop on Research Issues in Data Engineering on Document Management for Data Intensive Business and Scientific Applications
Siemens Process Assessment and Improvement Approaches: Experiences and Benefits
COMPSAC '98 Proceedings of the 22nd International Computer Software and Applications Conference
A Framework to Study Knowledge Management Behaviors during Decision Making
HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 4 - Volume 4
Handbook Of Knowledge Management: Knowledge Matters
Handbook Of Knowledge Management: Knowledge Matters
Decision support systems evolution: framework, case study and research agenda
European Journal of Information Systems
Development of a Lean Enterprise Transformation Maturity Model
Information-Knowledge-Systems Management
ICCS '07 Proceedings of the 15th international conference on Conceptual Structures: Knowledge Architectures for Smart Applications
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Decisionmaking is an essential part of operational and managerial functionality in an organization. Improvement of decisionmaking capability is vital for organizational success. In this context, knowledge resources must be properly managed to provide an environment for well-informed decisions. Knowledge is integral to decisionmaking: and decision quality is contingent on knowledge quality - and, hence, knowledge management. We describe a Decisionmaking Capability Maturity Model (DM-CMM). It presents two perspectives: maturity levels corresponding to decisionmaking capability, and interlevel maturation stages corresponding to knowledge management capability. The five levels comprise ad-hoc, planned, defined, Controlled and sustained decisionmaking. The four intermediary knowledge stages include reception (individual knowledge capture), revised (team-based knowledge revision and organization), retained (measure-based knowledge formulation and assessment), and reuse (reapplication of prior effective decisions). Each level is categorized through four attributes: formality (structure), foundation (reasoning), favor (assessment) and feedback (performance). Each stage is partitioned into four classes of activities: acquisition (developing knowledge), arrangement (representing and archiving knowledge), appraisal (evaluating knowledge), and application (retrieving and reusing knowledge). These provide a multi-dimensional view in the DM-CMM. Our model is intended to guide organizations wishing to improve their decisionmaking capabilities, and to incorporate the appropriate supporting knowledge required.