Identifying organizational culture clash in MIS implementation: When is it worth the effort?
Information and Management
Challenges and strategies for research in systems development
Challenges and strategies for research in systems development
Applying adaptive structuration theory to investigate the process of group support systems use
Journal of Management Information Systems - Special issue: Collaboration technology, modeling, and end-user computing for the 1990s
Task-technology fit and individual performance
MIS Quarterly
Understanding user evaluations of information systems
Management Science
Managing the business of knowledge in interesting times
Information Resources Management Journal
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
The Assimilation of Knowledge Platforms in Organizations: An Empirical Investigation
Organization Science
Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders
Information Systems Research
Knowledge Management Systems: Emerging Views and Practices from the Field
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Information technology and culture: Identifying fragmentary and holistic perspectives of culture
Information and Organization
An Organizational Context for CASE Innovation
Information Resources Management Journal
Information Resources Management Journal
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In this article, we propose and empirically test major KM effectiveness determinants from the perspective of experts' perceptions. Specifically, we examine the complex interrelationships between infrastructural and process capabilities, uncovering their mediated and moderating effects on KM effectiveness. The results show that KM process capabilities constitute the primary direct determinant of KM effectiveness. As stipulated in the IT assimilation theory, the effect of IT is not direct, but rather fully mediated through KM process capabilities. Contrary to previous findings, culture acts as an oblique factor, moderating the effect of KM process capabilities on KM effectiveness. Using a formative model of KM process capabilities, we also identify the relative importance of KM processes, which should be of significant appeal to practitioners.