Applied multivariate statistical analysis
Applied multivariate statistical analysis
Discovering Statistics Using SPSS for Windows: Advanced Techniques for Beginners
Discovering Statistics Using SPSS for Windows: Advanced Techniques for Beginners
Building Organizational Intelligence: A Knowledge Management Primer
Building Organizational Intelligence: A Knowledge Management Primer
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
An exploratory study on knowledge management adoption in the Malaysian industry
International Journal of Business Information Systems
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This paper explores the critical success factors CSF for implementing knowledge management KM, in service-based Southeast Asian ASEAN small-to medium-sized enterprises SMEs. An empirical approach is proposed to determine the importance level of seven identified KM critical success factors CSF. The study is of 57 SMEs in Technology Parks and SME 'Technopreneur' Centres in Malaysia. It is concluded that the service-based SME sector, as a sizable business sector in the ASEAN region, needs to pay more attention to its intellectual assets and to KM, which is rapidly becoming integral to gaining competitive edge. The study of KM in such fast-developing countries brings useful insight into KM in other ASEAN countries. The results of this study reinforce previous findings on the importance of the various KM CSFs and can help service-based SMEs to understand more fully the discipline of KM, to facilitate its adoption and to prioritize its implementation.