Evaluating the managerial behavior of managing knowledge in Chinese SMEs

Authors:
Yao Liu;Ahmed N. Abdalla
Affiliations:
Faculty of Technology, University Malaysia Pahang, Kuantan, Malaysia 26300;Faculty of Electric and Electronic Engineering, University Malaysia Pahang, Kuantan, Malaysia 26300
Venue:
Information Technology and Management
Year:
2013

Citing 16
Cited 0

The knowledge management toolkit: practical techniques for building a knowledge management system

The knowledge management toolkit: practical techniques for building a knowledge management system
An empirical investigation of KM styles and their effect on corporate performance

Information and Management
The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer

Management Science
Managing Knowledge-Based Resource Capabilities Under Uncertainty

Management Science
KMPI: measuring knowledge management performance

Information and Management
Knowledge management performance evaluation: a decade review from 1995 to 2004

Journal of Information Science
Forecasting the probability of successful knowledge management by consistent fuzzy preference relations

Expert Systems with Applications: An International Journal
Knowledge management system performance measure index

Expert Systems with Applications: An International Journal
Measuring knowledge management performance using a competitive perspective: An empirical study

Expert Systems with Applications: An International Journal
An effectiveness measurement model for knowledge management

Knowledge-Based Systems
Knowledge based decision making on higher level strategic concerns: system dynamics approach

Expert Systems with Applications: An International Journal
Bridging the implementation gaps in the knowledge management system for enhancing corporate performance

Expert Systems with Applications: An International Journal
Identifying knowledge agents in a KM strategy: the use of the structural influence index

Information and Management
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

MIS Quarterly
The knowing organization: How organizations use information to construct meaning, create knowledge and make decisions

International Journal of Information Management: The Journal for Information Professionals
Establishing a knowledge management programme for competitive advantage in an enterprise

International Journal of Information Management: The Journal for Information Professionals

Quantified Score

Hi-index	0.00

Visualization

Abstract

Recently, the evaluation of knowledge management has become increasingly significant. Nevertheless, few relevant studies explicitly distinguished knowledge management performance from knowledge management effectiveness. This paper covers both sides and introduces a new knowledge management measurement index. It establishes a comprehensive evaluation model by measuring three stages of knowledge management behavior: environmental analysis, knowledge management activity planning, and knowledge management implementation decision making. Data were collected through questionnaires from 100 small and medium sized enterprises in China. The statistical results show that the three stages positively and significantly contribute to the index. The environmental analysis influences most, with the knowledge management activity planning less and the knowledge management implementation decision making least. Finally, it proposes some useful suggestions for enterprises to assess, to predict and to guide their knowledge management practice.