Knowledge representation: logical, philosophical and computational foundations
Knowledge representation: logical, philosophical and computational foundations
Reexamining organizational memory
Communications of the ACM
Communications of the ACM
Heterogeneous information resources need semantic access
Data & Knowledge Engineering - Special issue on heterogeneous information resources need semantic access
A problem-solving perspective on knowledge management practice
Decision Support Systems - Knowledge management support of decision making
Common Knowledge: How Companies Thrive by Sharing What They Know
Common Knowledge: How Companies Thrive by Sharing What They Know
If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice
If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice
Toward a Technology for Organizational Memories
IEEE Intelligent Systems
Knowledge Processes and Ontologies
IEEE Intelligent Systems
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 4 - Volume 4
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 4 - Volume 4
Towards the Semantic Web: Ontology-driven Knowledge Management
Towards the Semantic Web: Ontology-driven Knowledge Management
KnowledgeScope: managing knowledge in context
Decision Support Systems
General Perspectives on Knowledge Management: Fostering a Research Agenda
Journal of Management Information Systems
Organizational Knowledge Management: A Contingency Perspective
Journal of Management Information Systems
Knowledge Representation with Ontologies: The Present and Future
IEEE Intelligent Systems
Expert Systems with Applications: An International Journal
tolog – a topic maps query language
TMRA'05 Proceedings of the First international conference on Charting the Topic Maps Research and Applications Landscape
Organization memory: Review of concepts and recommendations for management
International Journal of Information Management: The Journal for Information Professionals
Seek and you will find, share and you will benefit: organising knowledge using groupware systems
International Journal of Information Management: The Journal for Information Professionals
Corporate portal: a tool for knowledge management synchronization
International Journal of Information Management: The Journal for Information Professionals
An interactive ontology learning workbench for non-experts
Proceedings of the 2nd international workshop on Ontologies and information systems for the semantic web
Designing a knowledge-based system for benchmarking: A DEA approach
Knowledge-Based Systems
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Organizational memory (OM) is the means by which knowledge from the past is brought to bear on present activities. For effective use of OM, it must be represented in a machine-understandable form, so that man, machine, and OM can work in concert to perform business activities such as problem solving, decision making, workflow management, and organizational learning. To this end, we have developed a knowledge representation scheme that uses a trio of logic, ontology, and computation as knowledge representation constructs, Topic Maps in XML syntax (XTM) and related software tools as the representation technology, and three distinct but closely related ontologies (information, enterprise, and domain ontology) as the operationalized knowledge objects. Based on this knowledge representation scheme, we propose an OM architecture along with a feasible and practical methodology for representing OM to facilitate computer-aided utilization. The methodology has been applied to a laboratory experiment for a provider of knowledge-intensive services dubbed 'Taiwan's Dun & Bradstreet.' A field interview indicates that top management endorses the OM architecture and developers confirm the feasibility of the methodology.