Streamlining Efficient Behaviors for Knowledge Creation in Collaboration

  • Authors:
  • Qi Zhang;Michitaka Kosaka;Yoshiteru Nakamori

  • Affiliations:
  • Japan Advanced Institute of Science and Technology, Ishikawa Perfecture, Japan;Japan Advanced Institute of Science and Technology, Ishikawa Perfecture, Japan;Japan Advanced Institute of Science and Technology, Ishikawa Perfecture, Japan

  • Venue:
  • International Journal of Knowledge and Systems Science
  • Year:
  • 2013

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Abstract

Collaboration activities for knowledge creation have become popular, due to competition and marketplace demands. Most knowledge management KM has focused on organizational knowledge application and development. There is a lack of a framework on KM to discuss how people have efficient behaviors to cooperate with others for knowledge creation. This paper presents a service communication process based on a service-centered view to describe how people streamline behaviors for knowledge creation to reach a joint goal in collaboration through communications. The proposed framework is demonstrated by business-to-business collaboration cases.