Opportunities for knowledge management tools in clinical genetic services

Authors:
Yulong Gu;Jim Warren;Karen Day
Affiliations:
University of Auckland, New Zealand;University of Auckland, New Zealand;University of Auckland, New Zealand
Venue:
HIKM '11 Proceedings of the Fourth Australasian Workshop on Health Informatics and Knowledge Management - Volume 120
Year:
2011

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Abstract

This study aims to characterize the challenges in utilizing genetic information in health care and to identify opportunities for genetics knowledge management. Taking a grounded theory approach, we conducted semi-structured interviews with 48 New Zealand genetic services stakeholders. Several themes emerged from the data, including clinicians' lack of knowledge on genetic testing and a lack of support for test result dissemination. Knowledge management tools may have the potential to support key tasks in genetic services delivery, improve knowledge processes, and enhance knowledge networks. Stakeholder comments indicate opportunities for solutions such as decision support systems, electronic referral systems, electronic health record or personal health record systems, data submission and other knowledge processing tools, ontologies, and knowledge networking tools. Implementation of these technologies in clinical genetic services may help unleash the power of genetic information to improve healthcare outcomes and knowledge management performance.