Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
A writer's collaborative assistant
Proceedings of the 7th international conference on Intelligent user interfaces
Segmenting documents by stylistic character
Natural Language Engineering
Adaptive case-based reasoning using retention and forgetting strategies
Knowledge-Based Systems
Implementation and evaluation of a method for realigning annotations in updated web-based materials
Intelligent Decision Technologies - Special issue on design of intelligent environment
Robust Regulation Adaptation in Multi-Agent Systems
ACM Transactions on Autonomous and Adaptive Systems (TAAS)
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As with the growing degree of office automation and diffuse use of electronic media, such as e-mails, written business communication is becoming a key element to promote synergies, relationships and disseminating information about products and services. Task recognition and the definition of strategies and suitable vocabularies are some of the activities that office workers deal with each time a communicative intent has to be effectively transferred and understood by a given addressee. This paper introduces a web-based intelligent training system based on the constructivism theory and self-directed learning paradigms for assisting company workers in the drafting business letters-writing task. A case-based engine suggests ad hoc rhetorical letters that users have the chance to adapt to their particular contexts and save them into user-defined case libraries.