Knowledge management and the dynamic nature of knowledge
Journal of the American Society for Information Science and Technology
Trust as an Organizing Principle
Organization Science
The Role of Trust in Organizational Settings
Organization Science
Developing an Instrument for Measuring User Satisfaction with Knowledge Management Systems
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
A Relational View of Information Seeking and Learning in Social Networks
Management Science
Generalizing Generalizability in Information Systems Research
Information Systems Research
Propagation of trust and distrust
Proceedings of the 13th international conference on World Wide Web
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Knowledge Sourcing Effectiveness
Management Science
IEEE Intelligent Systems
Journal of the American Society for Information Science and Technology
Factors governing the consumption of explicit knowledge
Journal of the American Society for Information Science and Technology
Is anybody out there?: antecedents of trust in global virtual teams
Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Effects of extrinsic and intrinsic motivation on employee knowledge sharing intentions
Journal of Information Science
A Knowledge Management Success Model: Theoretical Development and Empirical Validation
Journal of Management Information Systems
Expertise Integration and Creativity in Information Systems Development
Journal of Management Information Systems
Journal of Management Information Systems
Toward a Theory of Knowledge Reuse: Types of Knowledge Reuse Situations and Factors in Reuse Success
Journal of Management Information Systems
Journal of the American Society for Information Science and Technology
A study of the intention–action gap in knowledge sharing practices
Journal of the American Society for Information Science and Technology
Trust and TAM in online shopping: an integrated model
MIS Quarterly
An empirical study on investigating the role of KMS in promoting trust within GSD teams
Proceedings of the 17th International Conference on Evaluation and Assessment in Software Engineering
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Knowledge Management Systems (KMS) have become increasingly popular as a knowledge-sharing tool in contemporary corporations. Enticing employees to seek knowledge from KMS remains an important concern for researchers and practitioners. Trust has been widely recognized in many studies as an important enabling factor for seeking knowledge; however, the role of trust in promoting knowledge-seeking behavior using KMS has not been adequately addressed. Drawing upon the extant literature on trust and information technology adoption, this article examines the relationships between the knowledge seekers' trust in the community of KMS users, their perceptions toward the system (perceived usefulness and perceived seeking efforts), and the intention to continually use the KMS. The results reveal that trust in the community of KMS users does not directly affect the employees' knowledge-seeking continuance intention; rather, it happens indirectly through a mediated effect of perceived usefulness of the KMS. Furthermore, we find that trust seems to be a stronger determinant of perceived usefulness than of perceived seeking efforts. Our study thus demonstrates the indirect, but still crucial, role of trust in knowledge-seeking behavior in the context of corporate KMS usage. Other findings and the implications of this study for both researchers and practitioners are correspondingly discussed. © 2009 Wiley Periodicals, Inc.