Information Processing and Management: an International Journal
Acquiring advanced engineering technologies under conditions of performance improvement
Computers and Industrial Engineering
Modelling the engineering design system to improve performance
Computers and Industrial Engineering
Information and Management
Increasing availability of industrial systems through data stream mining
Computers and Industrial Engineering
Data mining for quality control: Burr detection in the drilling process
Computers and Industrial Engineering
Research on e-Government evaluation model based on the principal component analysis
Information Technology and Management
Organisational knowledge creation strategies: A conceptual framework
International Journal of Information Management: The Journal for Information Professionals
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Contemporary quality management studies describe a range of quality improvement strategies. However, these studies do not consider the impact of quality management practices on the knowledge creation process. Based on a comprehensive literature review and a field survey, this study investigates the impact of quality management practices on the knowledge creation process. A proposed model and hypotheses are presented and tested using survey data collected from aviation firms in China. The test of the structural model supports some proposed hypotheses. We find that employee training, employee involvement, product design, benchmarking, and vision statement have significant direct impacts on the knowledge creation process. We also find that some other quality management practices, such as top management support, customer focus, supplier quality management, quality information, and recognition and rewards, do not have a direct impact on knowledge creation. Suggestions for the improvement of quality management in aviation firms in China are provided. The implications of the findings for researchers and practitioners are discussed, and further research directions are offered.