The Wisdom of Crowds
Understanding the failure of internal knowledge markets: A framework for diagnosis and improvement
Information and Management
Two-Sided Network Effects: A Theory of Information Product Design
Management Science
Knowledge Management Systems Implementation: Lessons from the Silicon Valley
Knowledge Management Systems Implementation: Lessons from the Silicon Valley
Questions in, knowledge in?: a study of naver's question answering community
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The labor economics of paid crowdsourcing
Proceedings of the 11th ACM conference on Electronic commerce
Civic action brokering platforms: facilitating local engagement with ACTion Alexandria
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Information markets benefit the communities they serve by facilitating electronic distributed exchange and enhancing knowledge sharing, innovation, and productivity. This research explores innovative market mechanisms to build incentives while encouraging pro-social behavior. A key advantage of this study is a direct appeal to theories of information economics and macro policies to market design. We built and deployed a web-based software platform called Barter at several universities. Preliminary analysis of user data helps test information market effectiveness and illustrate effects of various market interventions. We present our design framework, demonstrate why such an architecture provides sustainable incentives, and list key findings learned in the process of system deployment.