A Delphi study of knowledge management systems: Scope and requirements

Authors:
Dorit Nevo;Yolande E. Chan
Affiliations:
Operations Management and Information Systems, Schulich School of Business, York University, 4700 Keele Street, Toronto, Ont. M3J 1P3, Canada;Queen's School of Business, Queen's University, Canada
Venue:
Information and Management
Year:
2007

Citing 17
Cited 13

Knowledge-based knowledge management in the reengineering domain

Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
Managing process knowledge for decision support

Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
Knowledge manipulation activities: results of a Delphi study

Information and Management
Bridging Epistemologies: the Generative Dance Between Organizational Knowledge and Organizational Knowing

Organization Science
Knowledge and Organization: A Social-Practice Perspective

Organization Science
Knowledge Management Systems: Information and Communication Technologies for Knowledge Management

Knowledge Management Systems: Information and Communication Technologies for Knowledge Management
Information technology as a facilitator for enhancing dynamic capabilities through knowledge management

Information and Management
Project memory: information management for project teams

Journal of Management Information Systems - Special section: Managing virtual workplaces and teleworking with information technology
Leveraging Tacit Organizational Knowledge

Journal of Management Information Systems
Identifying Software Project Risks: An International Delphi Study

Journal of Management Information Systems
General Perspectives on Knowledge Management: Fostering a Research Agenda

Journal of Management Information Systems
Knowledge Management: An Organizational Capabilities Perspective

Journal of Management Information Systems
Review: Knowledge management and knowledge management systems: conceptual foundations and research issues

MIS Quarterly
Studying knowledge management in information systems research: discourses and theoretical assumptions

MIS Quarterly
Review: the resource-based view and information systems research: review, extension, and suggestions for future research

MIS Quarterly
Special issue on information technologies and knowledge management

MIS Quarterly
Running in packs to develop knowledge-intensive technologies

MIS Quarterly

Understanding knowledge management system usage antecedents: An integration of social cognitive theory and task technology fit

Information and Management
A design methodology for form-based knowledge reuse and representation

Information and Management
An inner-enterprise knowledge recommender system

Expert Systems with Applications: An International Journal
Understanding the key success factors of RFID use in Supply Chain Management: a Delphi study

International Journal of Mobile Communications
Cognitive Conflict and Consensus Generation in Virtual Teams During Knowledge Capture: Comparative Effectiveness of Techniques

Journal of Management Information Systems
Development of temporal confirmation model for knowledge management solution implementation

International Journal of Business Information Systems
Combining social network and semantic concept analysis for personalized academic researcher recommendation

Decision Support Systems
Taking Charities Seriously: A Call for Focused Knowledge Management Research

International Journal of Knowledge Management
The Impact of Supporting Organizational Knowledge Management through a Corporate Portal on Employees and Business Processes

International Journal of Knowledge Management
Conceptual graph-based knowledge representation for supporting reasoning in African traditional medicine

Engineering Applications of Artificial Intelligence
Understanding the most critical skills for managing IT projects: A Delphi study of IT project managers

Information and Management
Toward an understanding of the nature and conceptualization of outsourcing success

Information and Management
Development of a Composite Knowledge Manipulation Tool: K-Expert

Expert Systems with Applications: An International Journal

Quantified Score

Hi-index	0.00

Visualization

Abstract

We empirically explored the roles and scope of knowledge management systems in organizations. Building on a knowledge-based view of the firm, we hypothesized and empirically tested our belief that more integration is needed between technologies intended to support knowledge and those supporting business operations. Findings from a Delphi study and in-depth interviews illustrated this and led us to suggest a revised approach to developing organizational knowledge management systems.