Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
Learning from Notes: organizational issues in groupware implementation
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Modern Information Retrieval
Barriers to effective use of knowledge management systems in software engineering
Communications of the ACM
Managing knowledge in distributed projects
Communications of the ACM - Human-computer etiquette
Retroactive answering of search queries
Proceedings of the 15th international conference on World Wide Web
Efficient query subscription processing for prospective search engines
Proceedings of the 15th international conference on World Wide Web
Knowledge sharing in groups: experimental findings of how to overcome a social dilemma
ICLS '04 Proceedings of the 6th international conference on Learning sciences
Answering bounded continuous search queries in the world wide web
Proceedings of the 16th international conference on World Wide Web
Human-Computer Interaction
Potentials and challenges of recommendation systems for software development
Proceedings of the 2008 international workshop on Recommendation systems for software engineering
A Lightweight Approach for Knowledge Sharing in Distributed Software Teams
PAKM '08 Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management
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In this paper, we propose to improve the overall process of information retrieval by explicitly addressing information provision from private spaces of individual users into the public information space of an organization. Therefore, we present our approach of inverse search , which aims to stimulate the diffusion of documents from these private spaces. We introduce the notion of an organizational information need (OIN) based on query logs and further usage statistics of our system. This information is used to recommend people to share private documents containing relevant information. Our main contributions are describing means to identify documents that should be shared and a framework to foster the diffusion of such documents. We also describe the implementation and results from initial evaluation studies.