Why CSCW applications fail: problems in the adoption of interdependent work tools
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Why member portraits can undermine participation
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Building bridges within learning communities through ontologies and "thematic objects"
CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Closing Information Gaps with Inverse Search
PAKM '08 Proceedings of the 7th International Conference on Practical Aspects of Knowledge Management
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
Knowledge mirroring: fostering computer-mediated collaboration and learning
CSCL'07 Proceedings of the 8th iternational conference on Computer supported collaborative learning
Social search and need-driven knowledge sharing in Wikis with Woogle
Proceedings of the 5th International Symposium on Wikis and Open Collaboration
Guiding knowledge communication in CSCL via group knowledge awareness
Computers in Human Behavior
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Shared databases are used for knowledge sharing in groups. The decision whether to contribute knowledge to such a database or to withhold it represents a public-goods dilemma. Each group member saves time and energy if s/he only uses the database to get information but does not contribute any information. But if all do so, the database is empty, and nobody has any benefit of it. An experimental environment enabling the study of this dilemma is described, and an overview of five experiments is given. They investigate the effect of the following factors: providing metaknowledge about the importance of the information, providing a bonus system to reward contributing, reducing costs for contribution, establishing prescriptive rules for the number of contributions, and providing feedback about the teammates' contribution behavior.