Management strategies for information technology
Management strategies for information technology
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
The New Organizational Wealth: Managing and Measuring Knowledge-Based Assets
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
Knowledge and Information Systems
Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders
Information Systems Research
An empirical investigation of KM styles and their effect on corporate performance
Information and Management
Developing business aligned knowledge management strategy
Knowledge management
Strategic Integration: A Knowledge Management Approach to Crisis Management
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 08
Knowledge map creation and maintenance for virtual communities of practice
Information Processing and Management: an International Journal
Knowledge Management: An Organizational Capabilities Perspective
Journal of Management Information Systems
Knowledge Management Strategies: Toward a Taxonomy
Journal of Management Information Systems
Enhancing employee tendencies to share knowledge-Case studies of nine companies in Taiwan
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Modeling the knowledge-flow view for collaborative knowledge support
Knowledge-Based Systems
Journal of Information Science
Knowledge Strategy: Its Mitigating Effects on the Organization
International Journal of Strategic Information Technology and Applications
Organizational culture in knowledge creation, creativity and innovation: Towards the Freiraum model
Journal of Information Science
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While most would agree that effective knowledge management can improve the management of crises, it is surprising how little research has been done in this area. In order to begin to address this deficiency, this study presents a framework designed to determine whether, and to what extent, knowledge management can positively impact crisis management (CM). The framework is the result of combining classic strategic CM frameworks with Zack芒聙聶s knowledge strategy framework. A case study of two energy companies in Taiwan is conducted to investigate the relationships between knowledge strategies and critical CM factors. The research results indicate two main findings. First, an organization needs to employ different knowledge strategies at different phases of a business crisis to fulfil its different knowledge needs and achieve the desired CM outcomes. Second, there are significant relationships among knowledge strategies, crisis phases, and crisis characteristics, as summarized in nine theoretical propositions.