The knowledge management toolkit: practical techniques for building a knowledge management system
The knowledge management toolkit: practical techniques for building a knowledge management system
Building Organizational Intelligence: A Knowledge Management Primer
Building Organizational Intelligence: A Knowledge Management Primer
Harvard Business Review on Knowledge Management
Harvard Business Review on Knowledge Management
A theoretical framework for knowledge management implementation
SAICSIT '02 Proceedings of the 2002 annual research conference of the South African institute of computer scientists and information technologists on Enablement through technology
Information Systems Frontiers in Knowledge Management
Information Systems Frontiers
Working Knowledge: How Organizations Manage What They Know
Working Knowledge: How Organizations Manage What They Know
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This paper details research conducted in the area of knowledge management implementation strategies. An investigation of the literature reveals that when organisations initiate a knowledge management effort, most of them tend to over-emphasise the role of information technology at the expense of the human factor. A preliminary survey of local organisations using Duffy's Knowledge Management Benchmarking Questionnaire confirms these findings, and a framework which will address the shortcomings in current knowledge management implementation strategies is proposed. An empirical study testing the validity of the framework is described, and the study concludes that the proposed framework has displayed its validity.