SIGDOC '92 Proceedings of the 10th annual international conference on Systems documentation
Concerning SIGDOC 92: text transformation and the world of multimedia documentation
ACM SIGDOC Asterisk Journal of Computer Documentation
Software usability: choosing appropriate methods for evaluating online systems and documentation
SIGDOC '93 Proceedings of the 11th annual international conference on Systems documentation
Implementing an interface to networked services
SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide
What help do users need?: taxonomies for on-line information needs & access methods
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Such easy-to-use systems!: How organizations shape the design and use of online help systems
COCS '95 Proceedings of conference on Organizational computing systems
ACM Computing Surveys (CSUR)
A field study of exploratory learning strategies
ACM Transactions on Computer-Human Interaction (TOCHI)
OpenDoc—building online help for a component-oriented architecture
SIGDOC '96 Proceedings of the 14th annual international conference on Systems documentation: Marshaling new technological forces: building a corporate, academic, and user-oriented triangle
Online help systems: technological evolution or revolution?
SIGDOC '96 Proceedings of the 14th annual international conference on Systems documentation: Marshaling new technological forces: building a corporate, academic, and user-oriented triangle
An empirical study of on-line help design: features and principles
International Journal of Human-Computer Studies
Documentation: not yet implemented, but coming soon!
The human-computer interaction handbook
The evolution of communication design: a brief history of the acm sigdoc
Proceedings of the 29th ACM international conference on Design of communication
Journal of the American Society for Information Science and Technology
How Older Adults Learn to Use Mobile Devices: Survey and Field Investigations
ACM Transactions on Accessible Computing (TACCESS)
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