Qualitative research in information systems
MIS Quarterly
An introduction to computerized experience sampling in psychology
Social Science Computer Review
Voice-mail diary studies for naturalistic data capture under mobile conditions
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Wan2tlk?: everyday text messaging
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A context-aware experience sampling tool
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Using the Experience Sampling Method to Evaluate Ubicomp Applications
IEEE Pervasive Computing
Reality mining: sensing complex social systems
Personal and Ubiquitous Computing
Prototyping and sampling experience to evaluate ubiquitous computing privacy in the real world
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
txt 4 l8r: lowering the burden for diary studies under mobile conditions
CHI '07 Extended Abstracts on Human Factors in Computing Systems
MyExperience: a system for in situ tracing and capturing of user feedback on mobile phones
Proceedings of the 5th international conference on Mobile systems, applications and services
A diary study of mobile information needs
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Location and activity sharing in everyday mobile communication
CHI '08 Extended Abstracts on Human Factors in Computing Systems
An examination of daily information needs and sharing opportunities
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Understanding the intent behind mobile information needs
Proceedings of the 14th international conference on Intelligent user interfaces
Fancy a Drink in Canary Wharf?: A User Study on Location-Based Mobile Search
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I
Information needs and practices of active mobile Internet users
Mobility '09 Proceedings of the 6th International Conference on Mobile Technology, Application & Systems
What do people ask their social networks, and why?: a survey study of status message q&a behavior
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A diary study of understanding contextual information needs during leisure traveling
Proceedings of the third symposium on Information interaction in context
Contextual queries express mobile information needs
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Fulfilling mobile information needs: a study on the use of mobile phones
Proceedings of the 5th International Conference on Ubiquitous Information Management and Communication
Understanding the importance of location, time, and people in mobile local search behavior
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
Barriers and bridges in the adoption of today's mobile phone contextual services
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
AINA '12 Proceedings of the 2012 IEEE 26th International Conference on Advanced Information Networking and Applications
Personal and Ubiquitous Computing
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The goal of this work is to provide a fundamental understanding of the daily information needs of people through a large-scale, in-depth, quantitative investigation. To this end, we have conducted one of the most comprehensive studies of information needs to date, spanning a 3-month period and involving more than 100 users. The study employed a contextual experience sampling method, a snippet-based diary technique using SMS technology, and an online Web diary to gather in situ insights into the types of needs that occur from day to day, how those needs are addressed, and how contextual, technological, and demographic factors impact on those needs. Our results not only complement earlier studies but also provide a new understanding of the intricacies of people’s daily information needs.