Using visualizations to increase compliance in experience sampling

Authors:
Gary Hsieh;Ian Li;Anind Dey;Jodi Forlizzi;Scott E. Hudson
Affiliations:
Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA;Carnegie Mellon University, Pittsburgh, PA
Venue:
UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Year:
2008

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Abstract

Experience sampling method (or ESM) is a common data collection method to understand user behavior and to evaluate ubiquitous computing technologies. However, ESM studies often demand too much time and commitment from participants, which leads to attrition and low compliance among participants. We introduce a new approach called experience sampling with feedback or ES+feedback that improves compliance by giving feedback to participants through various visualizations. Providing feedback to users makes the information personally relevant and increases the value of the study to participants, which increases their compliance. Our exploratory study shows that ES+feedback increases the compliance rate by 23%.