Some computer science issues in ubiquitous computing
Communications of the ACM - Special issue on computer augmented environments: back to the real world
Charting past, present, and future research in ubiquitous computing
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 1
The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Experience Design 1
IntelliShopper: a proactive, personal, private shopping assistant
Proceedings of the first international joint conference on Autonomous agents and multiagent systems: part 3
European Journal of Information Systems
Multimodal human discourse: gesture and speech
ACM Transactions on Computer-Human Interaction (TOCHI)
Beyond Prototypes: Challenges in Deploying Ubiquitous Systems
IEEE Pervasive Computing
IEEE Pervasive Computing
From Informing to Remembering: Ubiquitous Systems in Interactive Museums
IEEE Pervasive Computing
User Testing a Hypermedia Tour Guide
IEEE Pervasive Computing
Developing Consumer-Friendly Pervasive Retail Systems
IEEE Pervasive Computing
Social and Economic Transformation in the Digital Era
Social and Economic Transformation in the Digital Era
Theoretical foundations for experiential systems design
ETP '03 Proceedings of the 2003 ACM SIGMM workshop on Experiential telepresence
Toward a Framework for Evaluating Ubiquitous Computing Applications
IEEE Pervasive Computing
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
The Elements of User Experience: User-Centered Design for the Web
The Elements of User Experience: User-Centered Design for the Web
Attentive objects: enriching people's natural interaction with everyday objects
interactions - Ambient intelligence: exploring our living environment
RFID enhances visitors' museum experience at the Exploratorium
Communications of the ACM - Special issue: RFID
Public Ubiquitous Computing Systems: Lessons from the e-Campus Display Deployments
IEEE Pervasive Computing
Appliance Design for Pervasive Computing
IEEE Pervasive Computing
An Indoor Wireless System for Personalized Shopping Assistance
WMCSA '94 Proceedings of the 1994 First Workshop on Mobile Computing Systems and Applications
The interplay of beauty, goodness, and usability in interactive products
Human-Computer Interaction
Information systems development within supply chain management
International Journal of Information Management: The Journal for Information Professionals
Expectations versus reality: a snapshot of consumer experiences with Internet retailing
International Journal of Information Management: The Journal for Information Professionals
EDI in strategic supply chain: impact on customer service
International Journal of Information Management: The Journal for Information Professionals
Internet-based supply chain management: using the Internet to revolutionize your business
International Journal of Information Management: The Journal for Information Professionals
A Humanized Mandarin e-Learning System Based on Pervasive Computing
Edutainment '08 Proceedings of the 3rd international conference on Technologies for E-Learning and Digital Entertainment
Ubiquitous Computing Acceptance Model: end user concern about security, privacy and risk
International Journal of Mobile Communications
On demand radio frequency identification based vehicle tracking system
International Journal of Business Information Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A Roadmap to the Introduction of Pervasive Information Systems in Healthcare
International Journal of Advanced Pervasive and Ubiquitous Computing
Shopping and word-of-mouth intentions on social media
Journal of Theoretical and Applied Electronic Commerce Research
Para-social relationships and continuous use of mobile devices
International Journal of Mobile Communications
Analysing m-commerce research: technology, applications and research themes
International Journal of Mobile Communications
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Pervasive information systems (PIS) constitute an emerging class of information systems (IS) where information technology (IT) is gradually embedded in the physical environment, capable of accommodating user needs and wants when desired. PIS differ from desktop information systems (DIS) in that they provide new means of interaction and can generate new experiences for their users. This paper investigates the effects of PIS to user experience in the context of retailing. A prototype PIS was implemented to serve as vehicle for a field experiment in a Greek supermarket. Shoppers were invited to use the system and provide feedback on its effects on their shopping experience within the store. The research revealed that several dimensions of the shopping experience, namely entertainment, shopping efficiency, budget monitoring, time pressure, information search, checkout problems, and promotions overload, were positively affected by the PIS. The study results suggest that embedding pervasive technologies to the retail arena may enable retailers to differentiate by providing customer-centric services that alleviate shoppers' perception of confusion, stress, and routine during the shopping session and increase store loyalty.