In search of theoretical foundations for UX research and practice

  • Authors:
  • Marianna Obrist;Virpi Roto;Arnold Vermeeren;Kaisa Väänänen-Vainio-Mattila;Effie Lai-Chong Law;Kari Kuutti

  • Affiliations:
  • Newcastle University, Newcastle upon Tyne, UK;Aalto University, Helsinki, Finland;Delft University of Technology, Delft, Netherlands;Tampere University of Technology, Tampere, Finland;University of Leicester, Leicester, UK;University of Oulu, Oulu, Finland

  • Venue:
  • CHI '12 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2012

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Abstract

In this paper we point out the relevance of and the need for a theoretical discussion around UX research and practice. Although there is a good coverage of methodological and design related topics in the HCI literature, there is still a lack of theoretical focus in the rapidly increasing work on user experience (UX). We analyzed 122 individual items on theories collected in a CHI'11 special interest group session on UX theories and theoretical frameworks. The data set was filtered and categorized in several iterations, resulting in 56 items distributed over 7 major theory categories and related to 9 relevant disciplines. The categories are an initial mapping of the field and point towards the directions for further conceptual and theoretical clarification. Our results help to explore the multi-disciplinary nature of UX and to build a more solid foundation for UX research and practice.