The measurement of end-user computing satisfaction
MIS Quarterly
Envisioning information
Internet and Web use in the U.S.
Communications of the ACM
Visual explanations: images and quantities, evidence and narrative
Visual explanations: images and quantities, evidence and narrative
Information rules: a strategic guide to the network economy
Information rules: a strategic guide to the network economy
Satisfiers and dissatisfiers: a two-factor model for website design and evaluation
Journal of the American Society for Information Science
International standards for HCI and usability
International Journal of Human-Computer Studies
Developing and validating an instrument for measuring user-perceived web quality
Information and Management
Web Site Usability, Design, and Performance Metrics
Information Systems Research
The Measurement of Web-Customer Satisfaction: An Expectation and Disconfirmation Approach
Information Systems Research
Modelling interface aesthetics
Information Sciences: an International Journal
Usability Meanings and Interpretations in ISO Standards
Software Quality Control
International Journal of Human-Computer Studies
Assessing dimensions of perceived visual aesthetics of web sites
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Evaluating web sites: exploiting user's expectations
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
The Laws of Simplicity
Beautiful Evidence
Homepage aesthetics: The search for preference factors and the challenges of subjectivity
Interacting with Computers
Evaluating the consistency of immediate aesthetic perceptions of web pages
International Journal of Human-Computer Studies
A diary study of mobile information needs
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The role of context in perceptions of the aesthetics of web pages over time
International Journal of Human-Computer Studies
The interplay of beauty, goodness, and usability in interactive products
Human-Computer Interaction
Visual complexity of websites: Effects on users' experience, physiology, performance, and memory
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
A task-based model of perceived website complexity
MIS Quarterly
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Motivated by the need to develop an integrated measure of simplicity perception for a smartphone user interface, our research incorporated visual aesthetics, information design, and task complexity into an extended construct of simplicity. Drawn from three distinct domains of human-computer interaction design and related areas, the new development of a simplicity construct and measurement scales were then validated. The final measurement model consisted of six components: reduction, organization, component complexity, coordinative complexity, dynamic complexity, and visual aesthetics. The following phase aimed at verifying the relationship between simplicity perception of the interface and evaluations of user satisfaction. The hypothesis was accepted that user satisfaction was positively affected by simplicity perception and that the relationship between the two constructs was very strong. The findings imply that a simplified interface design of the task performance, information hierarchy, and visual display attributes contributes to positive satisfaction evaluations when users interact with their smartphone as they engage in communication, information search, and entertainment activities.