The media equation: how people treat computers, television, and new media like real people and places
Gandalf: an embodied humanoid capable of real-time multimodal dialogue with people
AGENTS '97 Proceedings of the first international conference on Autonomous agents
The elements of computer credibility
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Embodiment in conversational interfaces: Rea
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The effects of animated characters on anxiety, task performance, and evaluations of user interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Does computer-generated speech manifest personality? an experimental test of similarity-attraction
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Embodied conversational agents
Embodied conversational agents
Human conversation as a system framework: designing embodied conversational agents
Embodied conversational agents
User Modeling and User-Adapted Interaction
The PPP persona: a multipurpose animated presentation agent
AVI '96 Proceedings of the workshop on Advanced visual interfaces
Sentence planning as description using tree adjoining grammar
ACL '98 Proceedings of the 35th Annual Meeting of the Association for Computational Linguistics and Eighth Conference of the European Chapter of the Association for Computational Linguistics
Hosting activities: experience with and future directions for a robot agent host
Proceedings of the 7th international conference on Intelligent user interfaces
Messages embedded in gaze of interface agents --- impression management with agent's gaze
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Exposing profiles to build trust in a recommender
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Buddies in a box: animated characters in consumer electronics
Proceedings of the 8th international conference on Intelligent user interfaces
Building Trustworthy Software Agents
IEEE Internet Computing
Can software agents influence human relations?: balance theory in agent-mediated communities
AAMAS '03 Proceedings of the second international joint conference on Autonomous agents and multiagent systems
A study in responsiveness in spoken dialog
International Journal of Human-Computer Studies
Technologies for Trust in Electronic Commerce
Electronic Commerce Research
CHI '04 Extended Abstracts on Human Factors in Computing Systems
From conversational tooltips to grounded discourse: head poseTracking in interactive dialog systems
Proceedings of the 6th international conference on Multimodal interfaces
PERCOMW '05 Proceedings of the Third IEEE International Conference on Pervasive Computing and Communications Workshops
TRIBA: a cable television retrieval & awareness system
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Acceptance and usability of a relational agent interface by urban older adults
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Establishing and maintaining long-term human-computer relationships
ACM Transactions on Computer-Human Interaction (TOCHI)
Catch me if you can: exploring lying agents in social settings
Proceedings of the fourth international joint conference on Autonomous agents and multiagent systems
Fight, flight, or negotiate: believable strategies for conversing under crisis
Lecture Notes in Computer Science
Intelligent virtual agents in collaborative scenarios
Lecture Notes in Computer Science
Head gesture recognition in intelligent interfaces: the role of context in improving recognition
Proceedings of the 11th international conference on Intelligent user interfaces
The comforting presence of relational agents
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Embodied conversational agents on a common ground
From brows to trust
ECA as user interface paradigm
From brows to trust
Funology
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
Adaptive decision support system (ADSS) for B2C e-commerce
ICEC '06 Proceedings of the 8th international conference on Electronic commerce: The new e-commerce: innovations for conquering current barriers, obstacles and limitations to conducting successful business on the internet
Proceedings of the 2005 ACM SIGCHI International Conference on Advances in computer entertainment technology
Humour theory and videogames: laughter in the slaughter
Proceedings of the 2006 ACM SIGGRAPH symposium on Videogames
The user in the group: evaluating the effects of autonomous group dynamics
Proceedings of the international conference on Advances in computer entertainment technology
On agent technology for e-commerce: trust, security and legal issues
The Knowledge Engineering Review
e-Game: A platform for developing auction-based market simulations
Decision Support Systems
Psychological responses to simulated displays of mismatched emotional expressions
Interacting with Computers
Teaming up humans with autonomous synthetic characters
AI Communications
I hate you! Disinhibition with virtual partners
Interacting with Computers
Agreeable People Like Agreeable Virtual Humans
IVA '08 Proceedings of the 8th international conference on Intelligent Virtual Agents
Modeling the Dynamics of Virtual Agent's Social Relations
IVA '08 Proceedings of the 8th international conference on Intelligent Virtual Agents
Care - Making the Affective Leap: More Than a Concerned Interest in a Learner's Cognitive Abilities
International Journal of Artificial Intelligence in Education - "Caring for the Learner" in honour of John Self
Teaming up humans with autonomous synthetic characters
Artificial Intelligence
Simulating socially intelligent agents in semantic virtual environments
The Knowledge Engineering Review
When too heavy is just fine: Creating trustworthy e-health advisors
International Journal of Human-Computer Studies
Journal of Management Information Systems
A casual conversation system using modality and word associations retrieved from the web
EMNLP '08 Proceedings of the Conference on Empirical Methods in Natural Language Processing
A Review of Humor for Computer Games: Play, Laugh and More
Simulation and Gaming
Analysis of listening-oriented dialogue for building listening agents
SIGDIAL '09 Proceedings of the SIGDIAL 2009 Conference: The 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Assessing the effects of building social intelligence in a robotic interface for the home
Interacting with Computers
Receptionist or information kiosk: how do people talk with a robot?
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Understanding the social relationship between humans and virtual humans
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: intelligent multimodal interaction environments
Investigating effective ECAs: an experiment on modality and initiative
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Coordination and sociability for intelligent virtual agents
COIN'07 Proceedings of the 2007 international conference on Coordination, organizations, institutions, and norms in agent systems III
Controlling listening-oriented dialogue using partially observable Markov decision processes
COLING '10 Proceedings of the 23rd International Conference on Computational Linguistics
Developing interpersonal relationships with virtual agents through social instructional dialog
IVA'10 Proceedings of the 10th international conference on Intelligent virtual agents
Persistent effects of social instructional dialog in a virtual learning environment
AIED'11 Proceedings of the 15th international conference on Artificial intelligence in education
"I like your shirt" - dialogue acts for enabling social talk in conversational agents
IVA'11 Proceedings of the 10th international conference on Intelligent virtual agents
A mobile interactive robot for gathering structured social video
MM '11 Proceedings of the 19th ACM international conference on Multimedia
Proceedings of the Seventh Symposium on Usable Privacy and Security
Benefits of social intelligence in home dialogue systems
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Ripple effects of an embedded social agent: a field study of a social robot in the workplace
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Can I trust you?: sharing information with artificial companions
Proceedings of the 11th International Conference on Autonomous Agents and Multiagent Systems - Volume 3
Recommendation agents that boost performance: investigating their success factors
Proceedings of the 12th International Conference on Electronic Commerce: Roadmap for the Future of Electronic Business
IVA'12 Proceedings of the 12th international conference on Intelligent Virtual Agents
IVA'12 Proceedings of the 12th international conference on Intelligent Virtual Agents
Small talk is more than chit-chat: exploiting structures of casual conversations for a virtual agent
KI'12 Proceedings of the 35th Annual German conference on Advances in Artificial Intelligence
Triggering effective social support for online groups
ACM Transactions on Interactive Intelligent Systems (TiiS)
Let's keep in touch online: a Facebook aware virtual human interface
The Visual Computer: International Journal of Computer Graphics
Learning to control listening-oriented dialogue using partially observable markov decision processes
ACM Transactions on Speech and Language Processing (TSLP)
Adaptive virtual rapport for embodied conversational agents
Proceedings of the 15th ACM on International conference on multimodal interaction
Exploring the impact of trust information visualization on mobile application usage
Personal and Ubiquitous Computing
On Being a Peer: What Persuasive Technology for Teaching Can Gain from Social Robotics in Education
International Journal of Conceptual Structures and Smart Applications
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Building trust with users is crucial in a wide range of applications, such as financial transactions, and some minimal degree of trust is required in all applications to even initiate and maintain an interaction with a user. Humans use a variety of relational conversational strategies, including small talk, to establish trusting relationships with each other. We argue that such strategies can also be used by interface agents, and that embodied conversational agents are ideally suited for this task given the myriad cues available to them for signaling trustworthiness. We describe a model of social dialogue, an implementation in an embodied conversation agent, and an experiment in which social dialogue was demonstrated to have an effect on trust, for users with a disposition to be extroverts.