Can I trust you?: sharing information with artificial companions

Authors:
Matthias U. Keysermann;Henriette Cramer;Ruth Aylett;Carsten Zoll;Sibylle Enz;Patricia A. Vargas
Affiliations:
MACS, Heriot-Watt University, Edinburgh, UK;Mobile Life@SICS, Kista, Sweden;MACS, Heriot-Watt University, Edinburgh, UK;Otto-Friedrich Universität, Bamberg, Germany;Otto-Friedrich Universität, Bamberg, Germany;MACS, Heriot-Watt University, Edinburgh, UK
Venue:
Proceedings of the 11th International Conference on Autonomous Agents and Multiagent Systems - Volume 3
Year:
2012

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Abstract

This paper discusses an experiment to investigate issues of trust and confidentiality when sharing information with a robot companion in an office context. An online questionnaire was used to collect opinions about information sharing with a robot companion and preferences for collection and treatment of information. In a subsequent live interaction study, subjects role-played new members of an office team exchanging potentially sensitive information with the robot companion. Evaluated results and their implications are summarised and we suggest generic improvements for HRI systems used for information exchange.