CHI '94 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Agents: what (or who) are they?
Advances in human-computer interaction (vol. 5)
Can computer personalities be human personalities?
International Journal of Human-Computer Studies
The media equation: how people treat computers, television, and new media like real people and places
International Journal of Human-Computer Studies
Silicon sycophants: the effects of computers that flatter
International Journal of Human-Computer Studies
Computers are social actors: a review of current research
Human values and the design of computer technology
Deictic and emotive communication in animated pedagogical agents
Embodied conversational agents
Emotion and personality in a conversational agent
Embodied conversational agents
The Art of Human-Computer Interface Design
The Art of Human-Computer Interface Design
Responding to subtle, fleeting changes in the user's internal state
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Relational agents: a model and implementation of building user trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Intelligent Agents Who Wear Your Face: Users' Reactions to the Virtual Self
IVA '01 Proceedings of the Third International Workshop on Intelligent Virtual Agents
Negotiated Collusion: Modeling Social Language and its Relationship Effects in Intelligent Agents
User Modeling and User-Adapted Interaction
The role of spoken feedback in experiencing multimodal interfaces as human-like
Proceedings of the 5th international conference on Multimodal interfaces
A study in responsiveness in spoken dialog
International Journal of Human-Computer Studies
Toward adaptive conversational interfaces: Modeling speech convergence with animated personas
ACM Transactions on Computer-Human Interaction (TOCHI)
Experience as a moderator of the media equation: the impact of flattery and praise
International Journal of Human-Computer Studies
Dimensions of adaptivity in mobile systems: personality and people's attitudes
Proceedings of the 10th international conference on Intelligent user interfaces
Do people trust their eyes more than ears?: media bias in detecting cues of expertise
CHI '05 Extended Abstracts on Human Factors in Computing Systems
The mechanics of trust: a framework for research and design
International Journal of Human-Computer Studies
A conversational agent as museum guide: design and evaluation of a real-world application
Lecture Notes in Computer Science
Social communicative effects of a virtual program guide
Lecture Notes in Computer Science
The comforting presence of relational agents
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Embodied conversational agents on a common ground
From brows to trust
ECA as user interface paradigm
From brows to trust
From brows to trust
Design of animated pedagogical agents-A look at their look
International Journal of Human-Computer Studies
HMM-based synthesis of emotional facial expressions during speech in synthetic talking heads
Proceedings of the 8th international conference on Multimodal interfaces
International Journal of Human-Computer Studies
The media equation and team formation: Further evidence for experience as a moderator
International Journal of Human-Computer Studies
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Social responses to virtual humans: implications for future interface design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluating the impact of different virtual characters in product recommendations
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
Editorial: Special issue on the abuse and misuse of social agents
Interacting with Computers
Does the contingency of agents' nonverbal feedback affect users' social anxiety?
Proceedings of the 7th international joint conference on Autonomous agents and multiagent systems - Volume 1
IVA '07 Proceedings of the 7th international conference on Intelligent Virtual Agents
Benefits of Virtual Characters in Computer Based Learning Environments: Claims and Evidence
International Journal of Artificial Intelligence in Education
Personal and Ubiquitous Computing
Do learning styles influence the way students perceive interface agents?
Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems
Media Equation Revisited: Do Users Show Polite Reactions towards an Embodied Agent?
IVA '09 Proceedings of the 9th International Conference on Intelligent Virtual Agents
On-Site Evaluation of the Interactive COHIBIT Museum Exhibit
IVA '09 Proceedings of the 9th International Conference on Intelligent Virtual Agents
The effects of virtual characters on audiences' movie experience
Interacting with Computers
Investigating effective ECAs: an experiment on modality and initiative
INTERACT'07 Proceedings of the 11th IFIP TC 13 international conference on Human-computer interaction - Volume Part II
Theory of mind as a theoretical prerequisite to model communication with virtual humans
ZiF'06 Proceedings of the Embodied communication in humans and machines, 2nd ZiF research group international conference on Modeling communication with robots and virtual humans
"It doesn't matter what you are!" Explaining social effects of agents and avatars
Computers in Human Behavior
Multiple agent roles in an adaptive virtual classroom environment
IVA'10 Proceedings of the 10th international conference on Intelligent virtual agents
An avatar-based help system for web-portals
HCII'11 Proceedings of the 14th international conference on Human-computer interaction: interaction techniques and environments - Volume Part II
IVA'06 Proceedings of the 6th international conference on Intelligent Virtual Agents
IVA'06 Proceedings of the 6th international conference on Intelligent Virtual Agents
Effects of team-based computer interaction: the media equation and game design considerations
ICEC'05 Proceedings of the 4th international conference on Entertainment Computing
A 4-layer robust mobile web front-end design model
PDCAT'04 Proceedings of the 5th international conference on Parallel and Distributed Computing: applications and Technologies
Social visualization and negotiation: effects of feedback configuration and status
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Social facilitation with social robots?
HRI '12 Proceedings of the seventh annual ACM/IEEE international conference on Human-Robot Interaction
A collaborative web-based help-system
Proceedings of the 2nd International Conference on Web Intelligence, Mining and Semantics
Gender affordances of conversational agents
Interacting with Computers
AEGS'11 Proceedings of the 2011 international conference on Agents for Educational Games and Simulations
IVA'12 Proceedings of the 12th international conference on Intelligent Virtual Agents
International Journal of Human-Computer Studies
A System for Governmental Virtual Institutions based on Ontologies and Interaction Protocols
International Journal of Distance Education Technologies
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Animated characters are common in user interfaces, but important questions remain about whether characters work in all situations and for all users. This experiment tested the effects of different character presentations on user anxiety, task performance, and subjective evaluations of two commerce websites. There were three character conditions (no character, a character that ignored the user, and a character that closely monitored work on the website). Users were separated into two groups that had different attitudes about accepting help from others: people with control orientations that were external (users thought that other people controlled their success) and those with internal orientations (users thought they were in control). Results showed that the effects of monitoring and individual differences in thoughts about control worked as they do in real life. Users felt more anxious when characters monitored their website work and this effect was strongest for users with an external control orientation. Monitoring characters also decreased task performance, but increased trust in website content. Results are discussed in terms of design considerations that maximize the positive influence of animated agents.