The media equation: how people treat computers, television, and new media like real people and places
Real-time decision making in multimodal face-to-face communication
AGENTS '98 Proceedings of the second international conference on Autonomous agents
Embodied conversational interface agents
Communications of the ACM
The effects of animated characters on anxiety, task performance, and evaluations of user interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Toward adaptive conversational interfaces: Modeling speech convergence with animated personas
ACM Transactions on Computer-Human Interaction (TOCHI)
Marve: a prototype virtual human interface framework for studying human-virtual human interaction
Lecture Notes in Computer Science
A conversational agent as museum guide: design and evaluation of a real-world application
Lecture Notes in Computer Science
Interpersonal Scenarios: Virtual \approx Real?
VR '06 Proceedings of the IEEE conference on Virtual Reality
Handling out of domain topics by a conversational character
Proceedings of the 3rd international conference on Digital Interactive Media in Entertainment and Arts
Virtual Patients for Clinical Therapist Skills Training
IVA '07 Proceedings of the 7th international conference on Intelligent Virtual Agents
On-Site Evaluation of the Interactive COHIBIT Museum Exhibit
IVA '09 Proceedings of the 9th International Conference on Intelligent Virtual Agents
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We describe an empirical study of Marve, a virtual receptionist located at the entrance of our research laboratory. Marve engages with lab members and visitors in natural face-to-face communication, takes and delivers messages, tells knock-knock jokes, conducts natural small talk on movies, and discusses the weather. In this research, we investigate the relative popularity of Marve’s social conversational capabilities and his role-specific messaging tasks, as well as his perceived social characteristics. Results indicate that users are interested in interacting with Marve, use social conversational conventions with Marve, and perceive and describe him as a social entity.