The official PGP user's guide
NSPW '97 Proceedings of the 1997 workshop on New security paradigms
Communications of the ACM
What makes Web sites credible?: a report on a large quantitative study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Relational agents: a model and implementation of building user trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Web credibility research: a method for online experiments and early study results
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Modelling a Public-Key Infrastructure
ESORICS '96 Proceedings of the 4th European Symposium on Research in Computer Security: Computer Security
Why Johnny can't encrypt: a usability evaluation of PGP 5.0
SSYM'99 Proceedings of the 8th conference on USENIX Security Symposium - Volume 8
ICT and the future conditions for democratic governance
Telematics and Informatics
Privacy and e-commerce: a consumer-centric perspective
Electronic Commerce Research
Proceedings of the 12th ACM symposium on Access control models and technologies
E-auction in China: the case of Taobao
International Journal of Electronic Finance
ACM Transactions on Information and System Security (TISSEC)
Audit Resource Planning Success in B2B E-Commerce: Development and Testing of a Measurement Scale
Information Systems Management
CellTrust: a reputation model for C2C commerce
Electronic Commerce Research
A trust framework model for situational contexts
Proceedings of the 2006 International Conference on Privacy, Security and Trust: Bridge the Gap Between PST Technologies and Business Services
A framework for evaluating business lead users' virtual reality innovations in Second Life
Electronic Commerce Research
An adaptive automated method for identity verification with performance guarantees
Electronic Commerce Research
A distributed agent-based reputation framework enhancing trust in e-commerce
ASC '07 Proceedings of The Eleventh IASTED International Conference on Artificial Intelligence and Soft Computing
Weight-modeling of B2C system quality
Computer Standards & Interfaces
Online consumer market inefficiencies and intermediation
ACM SIGMIS Database
Wireless sensor deployment for collaborative sensing with mobile phones
Computer Networks: The International Journal of Computer and Telecommunications Networking
Towards enhancing trust on chinese e-commerce
APWeb'06 Proceedings of the 8th Asia-Pacific Web conference on Frontiers of WWW Research and Development
Trust model architecture: defining prejudice by learning
TrustBus'06 Proceedings of the Third international conference on Trust, Privacy, and Security in Digital Business
iTrust'05 Proceedings of the Third international conference on Trust Management
Electronic Commerce Research
Adoption and use of e-commerce in SMEs
Electronic Commerce Research
Consumer shopping behaviour on the Internet: insights from Malaysia
Electronic Commerce Research
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Lack of consumer trust in e-commerce merchants, e-commerce technology, and the social, financial and legal infrastructures of the e-commerce environment, poses a major challenge to the large-scale uptake of business to consumer e-commerce. Most traditional cues for assessing trust in the physical world are not available online. This paper gives an overview of some of the work being done to devise alternative methods for assessing, communicating and establishing trust in this environment. Examples are drawn from a wide range of disciplines including human–computer interaction, usability, marketing, information technology, mathematics, linguistics and law. Industry, self-regulatory and government initiatives aimed at building consumer trust and confidence in e-commerce are also discussed.