JAM: a BDI-theoretic mobile agent architecture
Proceedings of the third annual conference on Autonomous Agents
Relational agents: a model and implementation of building user trust
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A conversational agent as museum guide: design and evaluation of a real-world application
Lecture Notes in Computer Science
Analysis of listening-oriented dialogue for building listening agents
SIGDIAL '09 Proceedings of the SIGDIAL 2009 Conference: The 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue
Planning Small Talk behavior with cultural influences for multiagent systems
Computer Speech and Language
From human-computer interactions to human-companion relationships
Proceedings of the First International Conference on Intelligent Interactive Technologies and Multimedia
"I like your shirt" - dialogue acts for enabling social talk in conversational agents
IVA'11 Proceedings of the 10th international conference on Intelligent virtual agents
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An approach of improving the small talk capabilities of an existing virtual agent architecture is presented. Findings in virtual agent research revealed the need to pay attention to the sophisticated structures found in (human) casual conversations. In particular, existing dialogue act tag sets lack of tags adequately reflecting the subtle structures found in small talk. The approach presented here structures dialogues on two different levels. The micro level consists of meta information (speech functions) that dialogue acts can be tagged with. The macro level is concerned with ordering individual dialogue acts into sequences. The extended dialogue engine allows for a fine-grained selection of responses, enabling the agent to produce varied small talk sequences.