From human-computer interactions to human-companion relationships

  • Authors:
  • David Benyon;Oli Mival

  • Affiliations:
  • Edinburgh Napier University, Edinburgh;Edinburgh Napier University, Edinburgh

  • Venue:
  • Proceedings of the First International Conference on Intelligent Interactive Technologies and Multimedia
  • Year:
  • 2010

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Abstract

In this paper we introduce and explore the challenges of what we believe is the next generation of interface technology; companions. Companions are intelligent, persistent, personalized, multimodal interfaces. Companions change interactions into relationships. The paper describes the characteristics of companions and the changes that are needed for interaction designers to design for companion relationships. It provides a brief history of the development of commercial companions and presents three empirical studies of companions that illustrate many of the design issues. These are elaborated in some detail and the implications for interaction design are considered.