Heuristic evaluation of user interfaces
CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Usability inspection methods
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Designing the User Interface: Strategies for Effective Human-Computer Interaction
Learning to Use ERP Technology: A Causal Model
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 8 - Volume 8
Human-Computer Interaction: Developing Effective Organizational Information Systems
Human-Computer Interaction: Developing Effective Organizational Information Systems
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
Evaluating ERP Performance from User Perspective
APSCC '06 Proceedings of the 2006 IEEE Asia-Pacific Conference on Services Computing
User Interface Design: A Software Engineering Perspective
User Interface Design: A Software Engineering Perspective
Human-Computer Interaction (3rd Edition)
Human-Computer Interaction (3rd Edition)
Usability inspection methods after 15 years of research and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Metaphors of human thinking for usability inspection and design
ACM Transactions on Computer-Human Interaction (TOCHI)
Introducing item response theory for measuring usability inspection processes
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
What makes the competitive contribution of ERP strategic
ACM SIGMIS Database
The implementation factors that influence the ERP (enterprise resource planning) benefits
Decision Support Systems
Qualitative techniques for evaluating enterprise resource planning (ERP) user interfaces
SAICSIT '10 Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
Testing usability of ERP open source systems
Proceedings of the Workshop on Open Source and Design of Communication
Extending the Technology Acceptance Model to Investigate the Utilization of ERP Systems
International Journal of Enterprise Information Systems
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems
Engineering adaptive user interfaces for enterprise applications
Proceedings of the 5th ACM SIGCHI symposium on Engineering interactive computing systems
International Journal of Enterprise Information Systems
Successful product or successful system? User satisfaction measurement of ERP software
Journal of Intelligent Manufacturing
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It is widely acknowledged that enterprise resource planning (ERP) systems suffer from complex user interfaces. The complexity of these user interfaces negatively affects the usability of these systems. Current research has shown that a need exists to improve the overall usability of ERP systems. Specific methods and criteria for assessing the usability of ERP systems have not been developed or widely published. This paper proposes a set of heuristics which can be used to assess the usability of ERP systems. The proposed heuristics were verified by means of a case study involving a heuristic evaluation of an ERP system.