Affective computing
Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The state of the art in automating usability evaluation of user interfaces
ACM Computing Surveys (CSUR)
User-Centered Web Design
Usability Engineering
Modeling Multimodal Expression of User's Affective Subjective Experience
User Modeling and User-Adapted Interaction
A method to standardize usability metrics into a single score
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Current practice in measuring usability: Challenges to usability studies and research
International Journal of Human-Computer Studies
Toward an Affect-Sensitive AutoTutor
IEEE Intelligent Systems
Affect Detection: An Interdisciplinary Review of Models, Methods, and Their Applications
IEEE Transactions on Affective Computing
Collaborative Writing Support Tools on the Cloud
IEEE Transactions on Learning Technologies
The impact of system feedback on learners' affective and physiological states
ITS'10 Proceedings of the 10th international conference on Intelligent Tutoring Systems - Volume Part I
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We propose a generic framework for the automatic usability evaluation of web sites by combining traditional automatic usability methods with affective computing techniques. To evaluate a framework a pilot study was carried out where users (n=4) reported their affective states using dimensional and categorical models. Binary task completion, time, mouse clicks, and error rates as an indicator of web usability were automatically captured for each page. Results suggested that frustration experienced when error rates and time for the task were higher. Delight on the other hand was at the other side of the spectrum. In the case that usability measurements had almost same values (e.g. confusing or engaging pages), affective states may be a way to show the difference.