Determining high level quantitative usability requirements: a case study

Authors:
Niina Kantola;Timo Jokela
Affiliations:
Oulu University, Finland;Oulu University, Finland
Venue:
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Year:
2007

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Abstract

High-level quantitative usability requirements were determined for a public health care system. The requirements determination process was iterative, and the requirements were refined step-by-step. The usability requirements are categorized first through the main user groups, then by the services, and finally by specific usability factors.