Improving the Usability of Novel Web Software: An Industrial Case Study of an Institutional Repository

Authors:
Dana Mckay;Shaun Burriss
Affiliations:
Information Resources, Swinburne University of Technology, Hawthorn, Australia Vic 3123;Information Resources, Swinburne University of Technology, Hawthorn, Australia Vic 3123
Venue:
WISE '08 Proceedings of the 2008 international workshops on Web Information Systems Engineering
Year:
2008

Citing 13
Cited 0

Heuristic evaluation of user interfaces

CHI '90 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Finding usability problems through heuristic evaluation

CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information seeking in electronic environments

Information seeking in electronic environments
Talking in the library: implications for the design of digital libraries

DL '97 Proceedings of the second ACM international conference on Digital libraries
“User revealment”—a comparison of initial queries and ensuing question development in online searching and in human reference interactions

Proceedings of the 22nd annual international ACM SIGIR conference on Research and development in information retrieval
Bounded rationality and satisficing in young people's Web-based decision making

Journal of the American Society for Information Science and Technology
Faceted metadata for image search and browsing

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An Analysis of Usage of a Digital Library

ECDL '98 Proceedings of the Second European Conference on Research and Advanced Technology for Digital Libraries
A Comparative Transaction Log Analysis of Two Computing Collections

ECDL '00 Proceedings of the 4th European Conference on Research and Advanced Technology for Digital Libraries
Search Behavior in a Research-Oriented Digital Library

ECDL '01 Proceedings of the 5th European Conference on Research and Advanced Technology for Digital Libraries
The information seeking behaviour of the users of digital scholarly journals

Information Processing and Management: an International Journal
Article decay in the digital environment: An analysis of usage of OhioLINK by date of publication, employing deep log methods

Journal of the American Society for Information Science and Technology
GUI Bloopers 2.0: Common User Interface Design Don'ts and Dos

GUI Bloopers 2.0: Common User Interface Design Don'ts and Dos

Quantified Score

Hi-index	0.00

Visualization

Abstract

In this paper we discuss usability improvements made to institutional repository software in an industrial setting. The novelty of institutional repository software as a class and the industrial setting present special challenges to traditional usability evaluation; here examine these problems and present a case study which demonstrates a combination of heuristic analysis, empirical methods, background research and interface best practice to make significant usability improvements to an institutional repository.