Shadow expert technique (SET) for interaction analysis in educational systems

Authors:
Christian Stickel;Martin Ebner;Andreas Holzinger
Affiliations:
Social Learning / Computing and Information Services, Graz University of Technology, Graz, Austria;Social Learning / Computing and Information Services, Graz University of Technology, Graz, Austria;Institute of Medical Informatics, Statistics and Documentation Medical University Graz, Graz, Austria
Venue:
UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: applications and services - Volume Part IV
Year:
2011

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Abstract

This paper describes a novel usability method called Shadow Expert Technique (SET), which was applied on the learning management system of the Graz University of Technology in two different trials, with focus on consistency and visual complexity. This is the summary of the development of this new method and the approach to generalize it as a new way to get deeper insight into interaction processes.