Evaluating usability evaluation methods: criteria, method and a case study

Authors:
P. Koutsabasis;T. Spyrou;J. Darzentas
Affiliations:
University of the Aegean, Department of Product and Systems Design Engineering, Syros, Greece;University of the Aegean, Department of Product and Systems Design Engineering, Syros, Greece;University of the Aegean, Department of Product and Systems Design Engineering, Syros, Greece
Venue:
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Year:
2007

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Abstract

The paper proposes an approach to comparative usability evaluation that incorporates important relevant criteria identified in previous work. It applies the proposed approach to a case study of a comparative evaluation of an academic website employing four widely-used usability evaluation methods (UEMs): heuristic evaluation, cognitive walkthroughs, think-aloud protocol and co-discovery learning.