Traditional dialogue design applied to modern user interfaces
Communications of the ACM - Special issue on simulation
Usability inspection methods
Cognitive engineering principles for enhancing human-computer performance
International Journal of Human-Computer Interaction
Evaluating a multimedia authoring tool
Journal of the American Society for Information Science - Special issue on current research in human-computer interaction
The Unified Modeling Language user guide
The Unified Modeling Language user guide
A toolkit for strategic usability: results from workshops, panels, and surveys
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Usability Engineering
Proceedings of the second Nordic conference on Human-computer interaction
The human-computer interaction handbook
Analysis of combinatorial user effect in international usability tests
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Comparative usability evaluation
Behaviour & Information Technology
Damaged merchandise? a review of experiments that compare usability evaluation methods
Human-Computer Interaction
SOUPS '05 Proceedings of the 2005 symposium on Usable privacy and security
Heuristic evaluation: Comparing ways of finding and reporting usability problems
Interacting with Computers
Heuristic evaluations at bell labs: analyses of evaluator overlap and group session
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Heuristic Evaluations of Bioinformatics Tools: A Development Case
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
Scenarios in the Heuristic Evaluation of Mobile Devices: Emphasizing the Context of Use
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Usability evaluation methods: mind the gaps
Proceedings of the 2009 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists
The usability inspection performance of work-domain experts: An empirical study
Interacting with Computers
Evaluating usability evaluation methods: criteria, method and a case study
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Towards the maturation of IT usability evaluation (MAUSE)
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Usability testing for serious games: making informed design decisions with user data
Advances in Human-Computer Interaction - Special issue on User Assessment in Serious Games and Technology-Enhanced Learning
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Effectiveness of Heuristic Evaluation (HE) has severely been challenged. The present study investigated two strategies for improving the effectiveness of HE: Selection of usability guidelines (Gerhardt-Powals' cognitive engineering principles vs. Nielsen's heuristics); Provision of support and training. We also examined various strategies for estimating the effectiveness of HE. An empirical study with a balanced within- and between subject 2x2 factorial design involving 18 novice evaluators was conducted. 290 non-consolidated usability problems (UPs) identified in 35 HE test sessions were evaluated against 88 actual UPs found in the user tests (n = 17) performed earlier. Nielsen's heuristics were proved to be more effective in enabling the evaluators to uncover significantly more UPs, though in general the effectiveness of HE was low. Implications for future work are drawn.