Bridging the communication gap in the workplace with usability engineering
SIGDOC '94 Proceedings of the 12th annual international conference on Systems documentation: technical communications at the great divide
Discovering the way programmers think about new programming environments
Communications of the ACM
Are we really entering a post-usability era?
ACM SIGDOC Asterisk Journal of Computer Documentation
An applied ethnographic method for redesigning user interfaces
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
The management of human errors in user-centered design
ACM SIGCHI Bulletin
Making a difference—the impact of inspections
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Windows 95 user interface: a case study in usability engineering
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Practical usability evaluation
Conference Companion on Human Factors in Computing Systems
DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Guidelines for usability testing with children
interactions
Designing and developing surveys on WWW sites
Proceedings of the 16th annual international conference on Computer documentation
The zen of minimalism: designing a top-of-class manual for beginners and advanced users
Proceedings of the 16th annual international conference on Computer documentation
Optimal amount of time for obtaining accurate usability-test results
Proceedings of the 16th annual international conference on Computer documentation
Automatic Support for Usability Evaluation
IEEE Transactions on Software Engineering
A flexible approach to third-party usability
Communications of the ACM
Organizing usability work to fit the full product range
Communications of the ACM
SIGDOC '99 Proceedings of the 17th annual international conference on Computer documentation
Usability testing: a quick, cheap, and effective method
SIGUCCS '99 Proceedings of the 27th annual ACM SIGUCCS conference on User services: Mile high expectations
Readability formulas have even more limitations than Klare discusses
ACM Journal of Computer Documentation (JCD)
Genre ecologies: an open-system approach to understanding and constructing documentation
ACM Journal of Computer Documentation (JCD)
On the contributions of different empirical data in usability testing
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
A comparison of usage evaluation and inspection methods for assessing groupware usability
GROUP '01 Proceedings of the 2001 International ACM SIGGROUP Conference on Supporting Group Work
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
The design response to usability test findings: a case study based on artifacts and interviews
IPCC/SIGDOC '00 Proceedings of IEEE professional communication society international professional communication conference and Proceedings of the 18th annual ACM international conference on Computer documentation: technology & teamwork
Usability in practice: formative usability evaluations - evolution and revolution
CHI '02 Extended Abstracts on Human Factors in Computing Systems
Usability testing: revisiting informed consent procedures for testing internet sites
CRPIT '00 Selected papers from the second Australian Institute conference on Computer ethics
HCI professionalism: ethical concerns in usability engineering
CRPIT '00 Selected papers from the second Australian Institute conference on Computer ethics
Mis-usability: on the uses and misuses of usability testing
Proceedings of the 20th annual international conference on Computer documentation
Documentation, participatory citizenship, and the web: the potential of open systems
Proceedings of the 20th annual international conference on Computer documentation
Perspective-based Usability Inspection: An Empirical Validationof Efficacy
Empirical Software Engineering
The Usability Problem Taxonomy: A Framework for Classificationand Analysis
Empirical Software Engineering
Designing User-Centered Web Applications in Web Time
IEEE Software
Comparative evaluation of usability tests
CHI '99 Extended Abstracts on Human Factors in Computing Systems
Managing usability defects from identification to closure
CHI '01 Extended Abstracts on Human Factors in Computing Systems
Sense and sensibility: evaluation and interactive art
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Methods for Inclusion: Employing Think Aloud Protocol with Individuals Who Are Deaf
ICCHP '02 Proceedings of the 8th International Conference on Computers Helping People with Special Needs
Human factors and the systems development process
Socio-technical and human cognition elements of information systems
Documentation: not yet implemented, but coming soon!
The human-computer interaction handbook
The human-computer interaction handbook
The human-computer interaction handbook
Les tests utilisateurs: avantages et inconvénients des passations individuelles et par paires
IHM '02 Proceedings of the 14th French-speaking conference on Human-computer interaction (Conférence Francophone sur l'Interaction Homme-Machine)
User interface design for electronic appliances
Proceedings of the 2003 conference on Interaction design and children
Comparative usability evaluation
Behaviour & Information Technology
Evaluating computer game concepts with children
Proceedings of the 2004 conference on Interaction design and children: building a community
Usability evaluation involving participants with cognitive disabilities
Proceedings of the third Nordic conference on Human-computer interaction
TelMeA: expressive avatars in asynchronous communications
International Journal of Human-Computer Studies - Special issue: Subtle expressivity for characters and robots
Exploring multimodality in the laboratory and the field
ICMI '05 Proceedings of the 7th international conference on Multimodal interfaces
Data collection and analysis techniques for evaluating the perceptual qualities of auditory stimuli
ACM Transactions on Applied Perception (TAP)
Supporting problem identification in usability evaluations
OZCHI '05 Proceedings of the 17th Australia conference on Computer-Human Interaction: Citizens Online: Considerations for Today and the Future
Practical usability evaluation
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
User needs assessment for the adaptive management portal
dg.o '02 Proceedings of the 2002 annual national conference on Digital government research
Design for collaborative learning activities
EACE '05 Proceedings of the 2005 annual conference on European association of cognitive ergonomics
Detecting low usability web pages using quantitative data of users' behavior
Proceedings of the 28th international conference on Software engineering
User-centred design and evaluation of affective interfaces
From brows to trust
A methodology for analyzing the temporal evolution of novice programs based on semantic components
Proceedings of the second international workshop on Computing education research
Personal and Ubiquitous Computing
interactions - Waits & Measures
Simulation and Gaming - Symposium: Artifact assessment versus theory testing
Usability problems: do software developers already know?
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
SUMI evaluation of the EducaNext educational portal
AIC'07 Proceedings of the 7th Conference on 7th WSEAS International Conference on Applied Informatics and Communications - Volume 7
Information and Software Technology
International Journal of Computer Applications in Technology
International Journal of Web Engineering and Technology
HCI Beyond the GUI: Design for Haptic, Speech, Olfactory, and Other Nontraditional Interfaces
HCI Beyond the GUI: Design for Haptic, Speech, Olfactory, and Other Nontraditional Interfaces
Evaluating Children's Interactive Products: Principles and Practices for Interaction Designers
Evaluating Children's Interactive Products: Principles and Practices for Interaction Designers
Evaluating usability: using models of argumentation to improve persuasiveness of usability feedback
Proceedings of the 7th ACM conference on Designing interactive systems
Behaviour & Information Technology
A case study of usability testing: the SUMI evaluation approach of the EducaNext portal
WSEAS Transactions on Information Science and Applications
A survey of software learnability: metrics, methodologies and guidelines
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiences with structured interviewing of children during usability tests
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 1
An apartment-based metaphor for intuitive interaction with ambient assisted living applications
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
User-Centered Design Stories: Real-World UCD Case Studies
User-Centered Design Stories: Real-World UCD Case Studies
Proceedings of the 2005 conference on Artificial Intelligence in Education: Supporting Learning through Intelligent and Socially Informed Technology
Implicit Metadata Generation on the Semantic Desktop Using Task Management as Example
Proceedings of the 2008 conference on Formal Ontologies Meet Industry
Comparing internal and external software quality measurements
Proceedings of the 2008 conference on Knowledge-Based Software Engineering: Proceedings of the Eighth Joint Conference on Knowledge-Based Software Engineering
An Usability Study of Continuous Biometrics Authentication
ICB '09 Proceedings of the Third International Conference on Advances in Biometrics
Quantitative analysis in a heuristic evaluation experiment
Advances in Engineering Software
Webjig: An Automated User Data Collection System for Website Usability Evaluation
Proceedings of the 13th International Conference on Human-Computer Interaction. Part I: New Trends
International remote usability evaluation: the bliss of not being there
UI-HCII'07 Proceedings of the 2nd international conference on Usability and internationalization
Why it's worth the hassle: the value of in-situ studies when designing Ubicomp
UbiComp '07 Proceedings of the 9th international conference on Ubiquitous computing
General interaction expertise: an approach for sampling in usability testing of consumer products
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
Usability Testing Essentials: Ready, Set...Test!
Usability Testing Essentials: Ready, Set...Test!
Measuring the usability of software applications: metrics for behaviorness
ICCSA'07 Proceedings of the 2007 international conference on Computational science and Its applications - Volume Part II
Usability of a visual language for DL concept descriptions
RR'10 Proceedings of the Fourth international conference on Web reasoning and rule systems
Critic-proofing: how using critic reviews and game genres can refine heuristic evaluations
Futureplay '10 Proceedings of the International Academic Conference on the Future of Game Design and Technology
Usable interface design for everyone
HCITOCH'10 Proceedings of the First international conference on Human-computer interaction, tourism and cultural heritage
SIeSTA: from concept board to concept desktop
HCITOCH'10 Proceedings of the First international conference on Human-computer interaction, tourism and cultural heritage
Overlap, Influence, Intertwining: The Interplay of UX and Technical Communication
Journal of Usability Studies
Exploring the impact of cultures on web usability test
HCD'11 Proceedings of the 2nd international conference on Human centered design
Extraction of user interaction patterns for low-usability web pages
HCD'11 Proceedings of the 2nd international conference on Human centered design
Feedback from usability evaluation to user interface design: are usability reports any good?
INTERACT'05 Proceedings of the 2005 IFIP TC13 international conference on Human-Computer Interaction
Developing qualitative metrics for visual analytic environments
Proceedings of the 3rd BELIV'10 Workshop: BEyond time and errors: novel evaLuation methods for Information Visualization
Analysis in practical usability evaluation: a survey study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Data collection and analysis techniques for evaluating the perceptual qualities of auditory stimuli
ICAD'98 Proceedings of the 1998 international conference on Auditory Display
A case study of using eye tracking techniques to evaluate the usability of e-learning courses
International Journal of Learning Technology
Combining InterMod agile methodology with usability engineering in a mobile application development
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
Outliers in usability testing: how to treat usability problems found for only one test participant?
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Usability testing medical devices: a practical guide to minimizing risk and maximizing success
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: health, learning, playing, cultural, and cross-cultural user experience - Volume Part II
Customer recruitment: ethical, legal and practical issues
DUXU'13 Proceedings of the Second international conference on Design, User Experience, and Usability: design philosophy, methods, and tools - Volume Part I
Usability problems and lines of solutions: an expert evaluation of Chilean online services
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Usability problems and lines of solutions: an expert evaluation of Chilean online services
Proceedings of the 2013 Chilean Conference on Human - Computer Interaction
Journal of Intelligent Manufacturing
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From the Publisher:In A Practical Guide to Usability Testing, the authors begin by defining usability, advocating and explaining the methods of usability engineering and reviewing many techniques for assessing and assuring usability throughout the development process. They then take you through all the steps in planning and conducting a usability test, analyzing data, and using the results to improve both products and processes. Written in plain English and filled with examples from many types of products and tests, A Practical Guide to Usability Testing discusses the full range of testing options from quick studies with a few subjects to more formal tests with carefully designed controls. The authors discuss the place of usability laboratories in testing as well as the skills you need to conduct a test. Included are forms that you can use or modify to conduct a usability test and layouts of existing labs that will help you build your own. The authors, a human factors psychologist and a linguist, have extensive experience conducting research on usability, doing usability testing, helping companies set up usability labs and programs, and teaching usability engineering and testing.